TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hootsuite

    Score7.9 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $149

    per month Starts at 1 user, 5 social accounts

    SocialPilot

    Score7.4 out of 10
    N/ASocialPilot offers a centralized platform for managing different social media channels and publishing across the channels simultaneously. According to the vendor, SocialPilot's foremost features include analytics and reporting, along with team collaboration and client management. These features enable users to assign tasks, and review their teams work while managing multiple clients at the same time.

    $30

    per month

    Pricing
    HootsuiteSocialPilot
    Editions & Modules
    Standard
    $99
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $249
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    Essentials
    $30.00
    per month 1 user 7 profiles
    Standard
    $50.00
    per month 3 users and 15 profiles
    Premium
    $100.00
    per month 6 users and 25 profiles
    Ultimate
    $200
    per month unlimited users and 50 profiles
    Enterprise
    Contact Sales
    unlimited users and profiles
    Offerings
    Pricing Offerings
    HootsuiteSocialPilot
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$30 per month - Manage 25 Social Media Accounts
    Additional DetailsPlans can be paid monthly or annually, with a discount for annual pricing.A discount is offered for annual billing. Additional users cost $5/user and additional profiles cost $4/profile.
    More Pricing Information
    Community Pulse
    HootsuiteSocialPilot
    Considered Both Products
    Hootsuite
    Chose Hootsuite
    HubSpot and SocialPilot suck they're not that easy to use. Later does stack up against Hootsuite with features already mentioned. They also have more color and branding on their website and I know that's a small thing but I'm surprised Hootsuite is all white.
    Incentivized
    Chose Hootsuite
    We have used SocialPilot before, and this software is amazing it has many features that Hootsuite needs to improve. Even the price plan of SocialPilot is far better
    Incentivized
    Chose Hootsuite
    Hootsuite is the easiest to use. Pricing is reasonable. Customer service is excellent. Other services had some great features, but not inclusive or not as easy to use. I manage a team that needs the simple ability to create and post. Huzzah!
    Incentivized
    Chose Hootsuite
    Hootsuite has an interface that is very easy to use, allows me to train newbies very easily on it, and also solves all my needs. When we started Hootsuite had very reasonable pricing, the learning arch required is very low, and also we were able to maintain accounts on …
    Incentivized
    Chose Hootsuite
    Social Pilot does all the same features as Hootsuite, however, Hootsuite was superior in the post-scheduling aspect which is what we really needed.
    Incentivized
    Chose Hootsuite
    I used both the software before and both of them are superb. They offer great features just like Hootsuite. But we chose Hootsuite because of its accuracy in real-time
    Incentivized
    SocialPilot Solutions LLP
    Chose SocialPilot
    They are hard to beat on price and offer everything start-ups and enterprises need to enhance the efficiency of online marketing efforts and strategies. It is a smart choice for any business and you will save on time and money.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HootsuiteSocialPilot
    Listening/monitoring
    Comparison of Listening/monitoring features of Hootsuite and SocialPilot
    Feature
    Hootsuite
    6.6
    275 Ratings
    SocialPilot
    -
    Ratings
    Boolean keyword searches6.0185 Ratings00 Ratings
    Filtering out noise/spam5.9193 Ratings00 Ratings
    Sentiment analysis6.1187 Ratings00 Ratings
    Broad channel coverage8.4255 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Hootsuite and SocialPilot
    Feature
    Hootsuite
    7.5
    383 Ratings
    SocialPilot
    8.0
    4 Ratings
    Content planning and scheduling8.9382 Ratings9.04 Ratings
    Audience targeting6.5260 Ratings00 Ratings
    Content optimization7.0312 Ratings00 Ratings
    Workflow management7.8322 Ratings7.04 Ratings
    Engagement
    Comparison of Engagement features of Hootsuite and SocialPilot
    Feature
    Hootsuite
    7.8
    308 Ratings
    SocialPilot
    10.0
    4 Ratings
    Automated routing and prioritization7.4220 Ratings00 Ratings
    Customer interaction histories7.6237 Ratings00 Ratings
    Bulk actions8.3265 Ratings10.04 Ratings
    Marketing
    Comparison of Marketing features of Hootsuite and SocialPilot
    Feature
    Hootsuite
    7.4
    295 Ratings
    SocialPilot
    2.0
    4 Ratings
    Lead generation6.3177 Ratings00 Ratings
    Content marketing8.2263 Ratings2.04 Ratings
    Paid media management7.6175 Ratings2.04 Ratings
    Campaigns and promotions7.6225 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Hootsuite and SocialPilot
    Feature
    Hootsuite
    9.2
    376 Ratings
    SocialPilot
    9.0
    4 Ratings
    Twitter9.0344 Ratings10.04 Ratings
    Facebook9.7360 Ratings10.04 Ratings
    LinkedIn9.5314 Ratings10.04 Ratings
    Google+8.960 Ratings00 Ratings
    Instagram9.7316 Ratings6.04 Ratings
    Pinterest9.2161 Ratings9.03 Ratings
    YouTube8.4149 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Hootsuite and SocialPilot
    Feature
    Hootsuite
    8.0
    306 Ratings
    SocialPilot
    10.0
    3 Ratings
    Campaign success analytics8.4282 Ratings10.03 Ratings
    Real-time tracking7.6282 Ratings10.02 Ratings
    Competitor analysis8.0189 Ratings00 Ratings
    Account management
    Comparison of Account management features of Hootsuite and SocialPilot
    Feature
    Hootsuite
    7.7
    316 Ratings
    SocialPilot
    7.5
    4 Ratings
    Role-based user permissions & privileges8.7268 Ratings9.04 Ratings
    Mobile access6.8294 Ratings6.04 Ratings
    User Ratings
    HootsuiteSocialPilot
    Likelihood to Recommend
    8.0
    (444 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    8.6
    (89 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (83 ratings)
    8.0
    (3 ratings)
    Availability
    9.8
    (21 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (263 ratings)
    10.0
    (2 ratings)
    In-Person Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (39 ratings)
    -
    (0 ratings)
    Configurability
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (18 ratings)
    -
    (0 ratings)