Sococo vs. Troop Messenger

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.

[Troop Messenger is the] best internal messaging application for businesses of all kinds. Collaboration goes super fast and quick with Troop Messenger. Be it instant messaging, audio-video calling, sharing screen contents, or video conferencing. Team members can seamlessly get along with each other for exchanging productive work conversations.

Incentivized

• Good voice codex. Voices come across clearly and I've never had problems struggling to understand another person due to static.
• Easy screen sharing. The screen sharing is intuitive and easy to use. In addition, it's easy for multiple people to be sharing a screen at the same time, and viewers can easily hop between the different shared screens.
• Has a mobile phone application version, web browser version , and stand alone client.

Incentivized

• Jointly code helps two or more developers work on the same code. They can share the same code editor for writing and editing.
• Any participant of the group call can add more participants to the ongoing group call.
• Integrations that enable users to work on the apps within Troop Messenger.
• Search filters help you find groups, text files, images, videos, and more in just one go.

• Audio quality is often a challenge. People will cut in and out.
• Video quality can be a challenge sometimes when someone is sharing their screen or camera.
• Moving between Sococo "Areas" can be a little bit challenging for new users not used to Sococo.

Incentivized

• To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.

It was easy to use but still needs lots of improvement to collaborate with other tools

Incentivized

Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.

Incentivized

Sococo has a better visual appeal. It makes it feel more like an office space when you work from home. There is increased awareness and accountability of whose in the office vs. whose not. There is also a better social connection that directly impacts productivity and company success. Employees will feel part of a team and, thus, put more effort because of that.

Incentivized

We are happy using the application and have no complaints about it. It made our daily team communication and collaboration simple and seamless. The best part is its file deck module, where it lets us view all the files that were shared across Troop Messenger in one place, also waiting for Troop Messenger's new features.

• Sococo completely overcame the problem of staying in touch with remote development teams.
• Enabled daily scrum meetings, sprint reviews, etc.
• Helped keep everybody engaged in the project.

Incentivized

• Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.