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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Pricing
    Soffront CRM
    Editions & Modules
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    Offerings
    Pricing Offerings
    Soffront CRM
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Soffront CRM
    Considered Both Products
    Soffront
    Chose Soffront CRM
    Easy lead generation process. Project time short and good relation with vendor.
    Incentivized
    Chose Soffront CRM
    Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Soffront CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Soffront CRM
    Feature
    Soffront CRM
    7.8
    2 Ratings
    Customer data management / contact management9.02 Ratings
    Workflow management6.02 Ratings
    Territory management7.31 Ratings
    Channel / partner relationship management9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Soffront CRM
    Feature
    Soffront CRM
    5.0
    2 Ratings
    Case management5.02 Ratings
    Help desk management5.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Soffront CRM
    Feature
    Soffront CRM
    9.5
    2 Ratings
    Lead management10.02 Ratings
    Email marketing9.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Soffront CRM
    Feature
    Soffront CRM
    6.1
    2 Ratings
    Task management8.21 Ratings
    Reporting4.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Soffront CRM
    Feature
    Soffront CRM
    4.7
    2 Ratings
    Forecasting4.02 Ratings
    Pipeline visualization6.02 Ratings
    Customizable reports4.02 Ratings
    Customization
    Comparison of Customization features of Soffront CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    Custom fields7.02 Ratings
    Security
    Comparison of Security features of Soffront CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    Single sign-on capability6.02 Ratings
    Role-based user permissions8.02 Ratings
    Social CRM
    Comparison of Social CRM features of Soffront CRM
    Feature
    Soffront CRM
    6.0
    2 Ratings
    Social data7.02 Ratings
    Social engagement5.02 Ratings
    Platform
    Comparison of Platform features of Soffront CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    Mobile access7.02 Ratings
    User Ratings
    Soffront CRM
    Likelihood to Recommend
    7.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)