Sogolytics vs. Worktango

We use Sogosurvey to obtain feedback from course candidates after they have attended a course. This is invaluable to us as the candidates can complete the feedback in their own time after the course is completed rather than them having to do it while attending the course. We also use SoGoSurvey to get feedback from our volunteer instructors who work for other organizations and at different hours so the ability for them to complete the surveys in their own time is invaluable.

The recognition piece is the biggest, most important piece of the whole software in my opinion. It cultivates an environment of teamwork and appreciation and has been a huge culture-builder for us! We love using Kazoo.

Incentivized

• SoGoSurvey makes it easy to create a survey even for the novice. I recently gave a spare license to a peer and they were able to easily develop a survey. I offered my help if she had any questions but she said that she'd definitely ask but "... I already love that I can change the answer format with the drop down. It's the best. "
• Customer support. I 'chat' with support personnel when I need to use a feature I haven't used. They are always quick to respond and answer my questions thoroughly. I can get the complete chat via email for future reference as well.
• Keeping clients up-to-date. SoGoSurvey regularly hosts free training and best practices webinars that keeps the basics at the forefront and shares best practices.
• The canvas (survey metrics) is easy to create and very versatile in summarizing the survey results.

• Socializes positivity.
• Flexibility in rewards. Gift cards, charity, funny gifts (a hug from the CEO!).
• Provides a channel to reward folks for a job well done. A $25 Amazon gift card because I picked up some trash in the parking lot? Yes, please!

Incentivized

• Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
• Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
• Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
• Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template

• The ability to create custom reports as admins would be a nice feature.
• A feature that allows managers of the employees to be loaded into YEI and then they can receive a breakdown of the recognition of their direct reports periodically would be a nice feature.
• Ways for the employee to create their own reports to see their own receiving and giving metrics.

Incentivized

We find SoGo Survey to be easy to use and very respsonsive to our needs

Incentivized

Its a very good service that boost interaction and company moral between employees

Incentivized

Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports.

Incentivized

The service is extremely easy to use and provides a lot of value to its customers

Incentivized

I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!

I gave this rating because I haven't had to reach out to support

Incentivized

In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. We highly recommend Sogolytics to organizations looking for a reliable and user-friendly data management solution.

I have just started using Lattice as an Admin, and I think Kazoo had more customizable options where you could add your info to instructions and supporting documentation. Kazoo also had better customer support.

Incentivized

• We are more efficient. Instead of manual work, we can use this survey tool to do the heavy lifting, allowing for staff to focus on other tasks.
• The "send later" feature ensure surveys are sent out without needing a manual reminder.
• Offering pulse surveys has given us a great way to get a temperature check from employees.

• It has fostered positivity in the workplace.
• It has contributed to a solid company culture.
• It has alleviated negative feelings in some circumstances.

Incentivized