Sogolytics vs. Zoho Survey

Sogolytics

Zoho Survey

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Sogolytics	Score 9.0 out of 10	N/A	Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.	N/A
Zoho Survey	Score 10.0 out of 10	N/A	Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.	$9 per month

Pricing

Sogolytics

Zoho Survey

Editions & Modules

No answers on this topic

Basic: $9
per month
PLUS: $25
per month
Plus: $35
per month
Pro: $49
per month
ENTERPRISE: $75
per month
ENTERPRISE: $75
per month
ENTERPRISE: $75
per month
Enterprise: $109
per month

Offerings

Pricing Offerings
Sogolytics	Zoho Survey
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Up to a 30% discount available for annual pricing.

More Pricing Information

Community Pulse
	Sogolytics	Zoho Survey
Considered Both Products	Sogolytics SB Samantha Boothe Data Manager Chose Sogolytics In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. … Incentivized Helpful? Andrew Amygdalos Student/Researcher Chose Sogolytics Sogolytics is better than google forms because it has more options and keeps better anonymity. Incentivized Helpful? Giovanni Telesca PHD Student Chose Sogolytics in my opinion tools such as SoGoSurvey are perfect, especially for students and researchers in small institutions that cannot afford the prices of other platforms such as Qualtrics. SoGoSurvey is much more accessible in terms of prices and offers free advanced or super … Incentivized Helpful? CS Craig Stewart I.T. Lead Chose Sogolytics When we were looking for a replacement for SurveyMonkey due to not being able to carry out a specific type of questionnaire without being on a higher level package we discovered SoGoSurvey who were able to provide these features without any additional costs. SoGoSurvey was the … Incentivized Helpful? LQ Luis Quito Student Chose Sogolytics SoGoSurvey is better than their opponent since they provide better support and it’s a lot easier to use. Incentivized Helpful? Verified User Anonymous Chose Sogolytics Look and feel and support were much better. Incentivized Helpful? DS David Slade Account Executive Chose Sogolytics SurveyMonkey allowed our team to design a complete survey, before asking us to pay a subscription price after this had been finished. This wasted our time and felt like a trick, making us invest time and energy in designing something that would be wasted unless you gave them … Incentivized Helpful? Sven Andersson Marketing Chose Sogolytics I've used several other survey tools, but for this specific case, I needed a somewhat more sophisticated tool for a specific and larger customer survey with several options. Also the survey needed to be company branded so customers really felt it came from us. Incentivized Helpful? MK Meghan Kidder Employee Relations and Total Rewards Manager Chose Sogolytics We ultimately went with SoGoSurvey because of its user friendly functionality, robust reporting with customizable graphs and charts, including the word cloud feature and the template library. I also found that the other products we considered were so much more robust than we … Incentivized Helpful? Amanda San Filippo Chief Operating Officer Chose Sogolytics We've used SurveyGizmo and SurveyMonkey in the past. In terms of functionality, they all do the trick. But, in terms of pricing and customer service, there is no comparison. SoGoSurvey has far exceeded our expectations. As a pre-revenue startup they really went above and beyond … Incentivized Helpful? Verified User Anonymous Chose Sogolytics Easier to use. More contemporary look and feel. Excellent customer service. Incentivized Helpful? Kayla Barna Director of Member Services Chose Sogolytics We previously used another survey product that had limited functionality. When we were looking for a change we evaluated two other companies and SoGo stood out the most. Incentivized Helpful? KC Kathleen Callaghan VP of Content and Training Chose Sogolytics They are very similar products but in the end SoGo's customer service won out. They were so helpful and attentive and we didn't go through multiple layers of people in the Sales process. Incentivized Helpful? Verified User Anonymous Chose Sogolytics SoGoSurvey provided more functionality and better reporting survey metrics for a good pricepoint. Incentivized Helpful? Verified User Anonymous Chose Sogolytics The three of them have many similarities, Qualtrics seemed more robust but it felt overwhelming for my needs. Once the Surveymonkey trial period expired, we were unable to print or access any of the work we have done; this wasn't an issue with SoGo. SoGo customer service … Incentivized Helpful? Verified User Anonymous Chose Sogolytics I evaluated several different products, including SurveyMonkey. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found SurveyMonkey and SoGoSurvey to … Incentivized Helpful? Verified User Anonymous Chose Sogolytics SoGoSurvey offered the best value for money mix of features compared to other products that I have investigated. However, recent price increases has undermined this. Incentivized Helpful? GL Garen Lafser President Chose Sogolytics SoGoSurvey was more flexible in my opinion compared to the other survey company's I looked at. It had a monthly price option that allowed for the type of logic we needed in our questions. It had great reports, a simple user interface, and tons of helpful tools and question … Incentivized Helpful? CN Courtney Nix-DeMuro Sr. Manager, Internal Operations Chose Sogolytics It is user-friendly. It allows for a variety of different scenarios. Incentivized Helpful? Verified User Anonymous Chose Sogolytics Qualtrics and Google Forms both are ok but do not have the same functionality as SoGoSurvey, I would not use Google Forms because of serious shortcomings on question types and data analysis and I would prefer to use Sogo over Qualitics for the functionality boost, Qualtrics has … Incentivized Helpful? Sampatkumar. B Aratti Global Sales Enablement Chose Sogolytics GetFeedback and by SurveyMonkey Incentivized Helpful? Verified User Anonymous Chose Sogolytics SoGoSurvey stacks up against these other two products with its diverse set of reporting/analytics options, question types, and overall workflow. The ability to track a user's score in the Assessments is highly useful for our team, and not possible on other platforms. We … Incentivized Helpful? CW Cristina Wildermuth Associate Professor Chose Sogolytics Qualtrics is excellent, very robust, but extremely expensive. If an organization does not have the means, it's probably beyond most people's reach. SurveyMonkey's features are good, but one has to pay more to get what I got with SoGoSurvey. I evaluated various other survey … Incentivized Helpful? GB Genea Barnes Owner Chose Sogolytics All of them were fine enough, but so go had all the features for a fair price. Most of these platforms had one thing or another, but not everything. The flexibility of the types of questions was great. Incentivized Helpful? Milo Smith Sr. Director of Publications & Media Relations Chose Sogolytics I did not have experience using SurveyMonkey previous to our use of SoGoSurvey, but I do know that those who did were excited to hear about a lack of restrictions on survey deployment and some other features that were lacking in the free version of SurveyMonkey. Incentivized Helpful?	Zoho Survey John Hinson Administrative Director & Marketing Manager Chose Zoho Survey (Other survey apps were not listed to choose from, so this section is irrelevant). Compared to Doodle or Survey Monkey, Zoho Survey has everything you need in a survey app as part of your Zoho One suite. It can also integrate well with Zoho's other apps to get a more complete … Incentivized Helpful? AG Amy Gray Customer Engagement Specialist Chose Zoho Survey N/A. I don't personally use any other survey program, so I don't have accurate feedback for this section. Incentivized Helpful? Jon Porreca Project Administrator Chose Zoho Survey Google Forms is about as basic as it gets and I use this personally. Typeform seems to be at the complete opposite end of the survey spectrum in that it has one of the best UI's I've ever seen and has so many cool features. I've not ever used Typeform but have evaluated it. … Incentivized Helpful? Edward Carrero Coordinador de Proyecto Chose Zoho Survey Zoho Survey has great capabilities that make it a very robust application. It is very simple to use, it has a very friendly interface and it is also more economical. It has a free version that allows you to explore its capabilities. It is definitely the best application to do … Incentivized Helpful? Verified User Anonymous Chose Zoho Survey We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable … Incentivized Helpful? Verified User Anonymous Chose Zoho Survey Easy to add to our existing plan with CRM and we really wanted everything under one roof and not multiple software. It's quick and simple and easy to use and does everything we need it to do and great to reflex on after you have serviced a client to see what improvements we … Incentivized Helpful?

Features

Sogolytics

Zoho Survey

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Sogolytics - Ratings	Zoho Survey 8.3 Ratings 4% above category average
Survey templates	00 Ratings	10.00 Ratings
Themes	00 Ratings	5.00 Ratings
Custom logo/branding	00 Ratings	10.00 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Sogolytics - Ratings	Zoho Survey 10.0 Ratings 16% above category average
Changes to live survey	00 Ratings	10.00 Ratings
Question design help	00 Ratings	10.00 Ratings
Multiple question types	00 Ratings	10.00 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Sogolytics - Ratings	Zoho Survey 10.0 Ratings 19% above category average
Survey logic flexibility	00 Ratings	10.00 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Sogolytics - Ratings	Zoho Survey 10.0 Ratings 20% above category average
Response tracking	00 Ratings	10.00 Ratings
Data export	00 Ratings	10.00 Ratings
Standard reports	00 Ratings	10.00 Ratings
Custom reports	00 Ratings	10.00 Ratings
Analytics	00 Ratings	10.00 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Sogolytics - Ratings	Zoho Survey 10.0 Ratings 14% above category average
Access controls	00 Ratings	10.00 Ratings
Compliance	00 Ratings	10.00 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Sogolytics - Ratings	Zoho Survey 9.9 Ratings 19% above category average
Vendor-offered crowdsourcing	00 Ratings	9.90 Ratings
Respondent restrictions	00 Ratings	10.00 Ratings

Best Alternatives
	Sogolytics	Zoho Survey
Small Businesses	Zendesk Suite Score 8.8 out of 10	Square 9 Softworks Score 9.1 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10	Qualaroo Score 6.1 out of 10
Enterprises	Verint Voice of the Customer Score 10.0 out of 10	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Sogolytics	Zoho Survey
Likelihood to Recommend	9.1 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	- (0 ratings)
Usability	8.2 (0 ratings)	10.0 (0 ratings)
Support Rating	9.0 (0 ratings)	10.0 (0 ratings)

User Testimonials
	Sogolytics	Zoho Survey
Likelihood to Recommend	We use Sogosurvey to obtain feedback from course candidates after they have attended a course. This is invaluable to us as the candidates can complete the feedback in their own time after the course is completed rather than them having to do it while attending the course. We also use SoGoSurvey to get feedback from our volunteer instructors who work for other organizations and at different hours so the ability for them to complete the surveys in their own time is invaluable. CS Craig Stewart I.T. Lead Read full review	Like all Zoho products, if you are using Zoho CRM than I would highly recommend Zoho Survey. The insights you can get out of staying only in one program (Zoho CRM) is so powerful for users. While it takes an admin or marketing person to configure the surveys in Zoho Survey, users within Zoho CRM never have to actually go to Zoho Survey to see responses as they are available right in front of them in the CRM. If you are looking for a stand alone survey app, Zoho Survey will meet your needs. It has all the functionality one could need to build a basic, intuitive survey. If you're looking for a survey to be very aesthetically pleasing with graphics or custom themes or the like, there may be better options. Incentivized Jon Porreca Project Administrator Read full review
Pros	SoGoSurvey makes it easy to create a survey even for the novice. I recently gave a spare license to a peer and they were able to easily develop a survey. I offered my help if she had any questions but she said that she'd definitely ask but "... I already love that I can change the answer format with the drop down. It's the best. " Customer support. I 'chat' with support personnel when I need to use a feature I haven't used. They are always quick to respond and answer my questions thoroughly. I can get the complete chat via email for future reference as well. Keeping clients up-to-date. SoGoSurvey regularly hosts free training and best practices webinars that keeps the basics at the forefront and shares best practices. The canvas (survey metrics) is easy to create and very versatile in summarizing the survey results. Verified User Anonymous Read full review	Lets us get feedback from clients on how they felt the Engineer did. It shows us the knowledge needs if any for each engineer and shows and tells us what to improve on. Allows us to have an organized way to audit the first line of support calls and services and the volume of traffic we get month to month. Incentivized Verified User Anonymous Read full review
Cons	Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like) Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey) Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view) Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template Verified User Anonymous Read full review	It can be a little "clunky" if you are not experienced in how Zoho Products work The pricing is a little harder to grasp than other products Customization is not as flexible as some other products out there Incentivized Verified User Anonymous Read full review
Likelihood to Renew	We find SoGo Survey to be easy to use and very respsonsive to our needs Incentivized Milo Smith Sr. Director of Publications & Media Relations Read full review	No answers on this topic
Usability	Very easy to use. My only challenge was the features offered in their Plus package didn't offer everything I would have liked (e.g. branching). The other area for improvement would be to allow an easier transition between Tracking and Reports. Incentivized Verified User Anonymous Read full review	Zoho Survey is really easy to use. We've used Doodle and Survey Monkey in the past, and Zoho Social is just as easy, if not easier to use. Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Support Rating	I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review! DS David Slade Account Executive Read full review	Zoho's support is always quick to respond and troubleshoot any issues Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Alternatives Considered	In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. We highly recommend Sogolytics to organizations looking for a reliable and user-friendly data management solution. SB Samantha Boothe Data Manager Read full review	(Other survey apps were not listed to choose from, so this section is irrelevant). Compared to Doodle or Survey Monkey, Zoho Survey has everything you need in a survey app as part of your Zoho One suite. It can also integrate well with Zoho's other apps to get a more complete data picture on your contacts. Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Return on Investment	We are more efficient. Instead of manual work, we can use this survey tool to do the heavy lifting, allowing for staff to focus on other tasks. The "send later" feature ensure surveys are sent out without needing a manual reminder. Offering pulse surveys has given us a great way to get a temperature check from employees. MK Meghan Kidder Employee Relations and Total Rewards Manager Read full review	It's all positive because we use it solely for NPS which, if taken seriously, can definitely assist in making your company successful! Incentivized AG Amy Gray Customer Engagement Specialist Read full review
ScreenShots	Sogolytics Screenshots	Zoho Survey Screenshots