SolarWinds Network Topology Mapper vs. Spiceworks Cloud Help Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SolarWinds Network Topology Mapper | Score7.1 out of 10 | N/A | Network Topology Mapper is Network mapping software from SolarWinds built to automatically plot a network. Leveraging its multi-layer discovery technique, Network Topology Mapper automatically discovers LAN or WAN and produces comprehensive, network diagrams that integrate OSI Layer 2 and Layer 3 topology data (including switchto-switch, switch-to-node, and switch-to-router port connections) which can be exported into Microsoft Office® Visio® or other formats and shared. | $1,570 Per Instance |
 Spiceworks Cloud Help Desk | Score6.9 out of 10 | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. | $0 (free for 1-5 Seats) |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| SolarWinds Network Topology Mapper | Spiceworks Cloud Help Desk | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.0 |
| Availability | - | 10.0 |
| Performance | - | 8.0 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 10.0 |
| Product Scalability | - | 10.0 |