SonicWall TZ vs. UniFi Cloud Gateways

Good price for scope of functionality Challenge for those that are not highly technical Many options within Firewall Setting that need to understood to maximize use of the device. Would be nice to see some sort of configuration wizard to assist in configuring unit.

Incentivized

The Ubiquiti Wireless WAN solution can be used in both small and large corporate environments. However, as it has a rather high cost, its cost-benefit is greater in medium and large corporations, as small corporations may not take advantage of as many resources as the integration between Wi-Fi devices. In medium and large corporations, resources like this represent a very great facility in network management and in the availability of the connection in a transparent way at different points of the company, together with the security of isolated networks logically being made available by the same Wi-Fi device.

Incentivized

• If you have multiple sites and you want the connect the sites through secure medium this is best firewall for you.
• There are very advanced features helps you to connect the device easily and securely.
• Easy to connect the sites through advanced routing protocols.

Incentivized

• Automatically load balances based on band. Makes it simple to spread out users.
• Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
• Continually add new features and improvements with their FREE software upgrades

Incentivized

• management is confusing has many items that could be improved to facilitate the work to the network administrator
• in the diagnostic tool I would improve the response times, that is, if a ping test is required, it should be quick, since in cases of failures it is sought to minimize the impact as much as possible.
• each function has a different license item, I would place a single license package for all team functions

• Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
• No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.

Incentivized

Overall the new interface is very logical and easy to navigate. We did struggle at first coming from the older interface and finding our way around the new. But our new users found it very simple to find what they were looking for. One negative we do all struggle with is packet cpature not always being clear how its set/what is being monitored. this could do with more information on teh intial page instead of having to look for it

Incentivized

The combination of performance, range, low-power use, and manageability made it ideal for us.

Once you get to a competent technician the support experience is better. But I have found that the lower tiers of support are very slow to respond (like 1 email per day) and you typically have to re-explain yourself a couple times before they get it. I have not used Phone support, and that may be a better experience.

Incentivized

We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week

SonicWall and WatchGuard are both fine appliances, but I am accustomed to the Barracuda NG. The Barracuda Control Center is so powerful and useful that it beats out the other two. SonicWall does a great job of dividing up firewall rules and NAT policies, but this is a preference among engineers.

Prior to this, we used Cisco Meraki wireless access points, which did not allow for centralized control, therefore several access points shared the same SSID. Because the client's movement from one device to another was not as seamless and reliable as it is with the current Ubiquiti solution, this shift cost both time and stability during configuration.

Incentivized

• We have three SonicWall TZ devices and they are very helpful in a VPN set up.
• The subscription costs for the different features has a great return on investment. It is very well worth the money.
• The antivirus component has been very effective on the computers and servers the SonicWall TZ device protects.

Incentivized

• Huge cost savings. Buy it once and you are done, no annual renewals.
• Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
• Very little maintenance, set it and forget it. Allows us to focus on other tasks.

Incentivized