If you're looking for a tool to maximize digital productivity without hindering the effectiveness of your workforce, Sophos is a great tool. It quickly & safely manages the threat level across all of our digital channels to reduce the potential engagement with fishy characters or websites that might present vulnerabilities.
It is easy to use and setup. You can schedule the Phish email test to be sent out in the future or right away. You can also send to all users in your list as well as stagger so all users do not get the email at the same time and tell each other there is a test going on
Support is solid but not spectacular. While I haven't used support for Phish Threat specifically, this is a general rating for Sophos' support across the board. It could be easier to find the FAQ or other information I need, but when I've needed to reach out to support they've been good to work with.
We selected Phish Threat because it was an easy to use add-on for our existing Sophos solution. By having it integrated into our existing antivirus, email, and encryption suite it allowed for a single pane of glass management in addition to robust total reporting of what users and computers we need to be most concerned about.