The Sovos Intelligent Compliance Cloud includes tax automation capabilities, including sales and use tax, 1099 reporting, ACA reporting, VAT solutions, and FATCA compliance.
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TaxJar
Score 8.6 out of 10
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TaxJar offers automated sales tax reporting and filing. According to the vendor, capabilities include: Accurate, Detailed Sales Tax Reports: TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special jurisdictions, etc). Users can also sort data by any date range. Estimated Sales Tax Reports: Users can see a comparison of what they actually collected versus what…
$19
for up to 200 orders/month
Pricing
Sovos Intelligent Compliance Cloud
TaxJar
Editions & Modules
No answers on this topic
Starter
$19
for up to 200 orders/month
Professional
$99
for up to 200 orders/month
Premium
Custom
Offerings
Pricing Offerings
Sovos Intelligent Compliance Cloud
TaxJar
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume.
Transactions are equal to
-Orders imported into TaxJar with one or more line items
-SmartCalcs API pushed sales tax calculation
If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson.
We have reviewed TaxJar and Avalara, but ultimately decided to go with Sovos.
Avalara should work well based on various due diligence we have. However, we don't like the "bait-and-switch" approach, and the pricing is not clear at all. There always seem to be hidden fees. We …
I have used sales tax tables in the past and they are a lot more accurate as long as the configuration is done correctly up front. I have also used Avalara. Avalara has a more consumer friendly interface and better reporting function
At the time we made the switch, Avalara did not appear to do what we needed. They did not try to stop us from leaving or seem to care why we were leaving. About a year later I did reach out to Avalara after a mailer we got from them. They did clear up that they could do what …
TaxJar was a better price than Avalara, mostly because it was a streamlined version of Avalara. TaxJar offers a no-frills software that does exactly what you need it to do, calculate and collect sales tax. If you need something more robust then I would look elsewhere, …
I looked at Avalara in the beginning and the price point was way too high. I have been with TaxJar since shortly after they started and they are a great company. Watching them grow has been great. Just need to accommodate the accountant a little better.
TaxJar is SO much cheaper than Avalara and SO much easier to use. Not even close - TaxJar is better. The only reason I would choose Avalara is if it had better native integrations with whatever software stack my business ran on. For our business, TaxJar made so much more …
I have not used any other products like TaxJar. I'm not even sure who the competitors are. I'm sure that they are out there, but this was the first one I found when looking for providers that worked with Amazon, and since it worked so seamlessly I never bothered to look for …
I believe TaxJar is better suited to smaller, especially Home-Based businesses with its good customer service focus and more reasonable pricing for small biz. Avalara, as far as I know, is not priced competitively for micro-sized businesses. TaxJar began in the small business …
TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a …
For eCommerce sites - make sure to integrate the sales tax engine with both the websites AND your ERP system so that the data written to the sales tax returns matches what you show in sales tax payable. Otherwise you will not be able to reconcile your GL Sales Tax Liability account.
If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
The admin portal needs work - I cannot simply add and remove users, and have to create a case support. I think this is a low-hanging fruit Sovos is working on to resolve.
The UI could be improved.
The sync does not always happen instantly and sometime can take up to 24 hours.
Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
For the most part, the support team is responsive. However, with the recent switch from a legacy server to S1 server, Sovos created a problem for us. We simply can't upload a tax certificate. I logged a case with support, and they could not help, so they escalate to their senior technician. All in all, it has been more than 7 days, and they could not resolve a "simple" issue.
We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.
We have reviewed TaxJar and Avalara, but ultimately decided to go with Sovos. Avalara should work well based on various due diligence we have. However, we don't like the "bait-and-switch" approach, and the pricing is not clear at all. There always seem to be hidden fees. We actually used Avalara for a few months before opting out completely. TaxJar was a strong contender. However, at the time, it does not integrate with our ERP system.
TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.
With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.
