| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Pulseway | Score9.9 out of 10 | Mid-Size Companies (51-1,000 employees) | Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with… | $0.80 per month per installation |
 Spiceworks Cloud Help Desk | Score6.8 out of 10 | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. | $0 (free for 1-5 Seats) |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | No hidden fees or contracts. Term-based discounts. | — | ||||||||||||||
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| Considered Both Products | Chose Pulseway I haven't used any competitive products to Pulseway because I haven't found any that truly compare. Once I found Pulseway, I've used nothing else. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Pulseway | Spiceworks Cloud Help Desk | |
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| Likelihood to Recommend | 8.0 | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | 10.0 | 9.0 |
| Availability | - | 10.0 |
| Performance | - | 8.0 |
| Support Rating | 9.6 | 8.7 |
| Implementation Rating | - | 10.0 |
| Product Scalability | - | 10.0 |
