TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    RealVNC Connect

    Score7 out of 10
    N/ARealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it.

    $99

    per year (one concurrent session)

    Pricing
    SplashtopRealVNC Connect
    Editions & Modules
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Essentials
    $8.25
    per month (billed annually) per concurrent session
    Plus
    $16.50
    per month (billed annually) per concurrent session (add up to 3)
    Premium
    $29.75
    per month (billed annually) per concurrent session (add up to 5)
    Enterprise
    Custom Pricing
    per year
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    SplashtopRealVNC Connect
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device.
    More Pricing Information
    Community Pulse
    SplashtopRealVNC Connect
    Considered Both Products
    Splashtop
    Chose Splashtop
    AnyDesk, VNC, Webex, Team Viewer, LogMeIn as well as others I can't recall at the moment.
    Incentivized
    RealVNC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SplashtopRealVNC Connect
    Remote Administration
    Comparison of Remote Administration features of Splashtop and RealVNC Connect
    Feature
    Splashtop
    7.8
    43 Ratings
    RealVNC Connect
    7.3
    32 Ratings
    Screen sharing9.337 Ratings9.028 Ratings
    File transfer9.039 Ratings8.015 Ratings
    Instant message7.930 Ratings6.119 Ratings
    Access to sleeping/powered-off computers3.013 Ratings6.09 Ratings
    Over-the-Internet remote session9.342 Ratings9.030 Ratings
    Initiate remote control from mobile7.626 Ratings9.019 Ratings
    Remote management of servers & workstations9.07 Ratings4.76 Ratings
    Centralized management dashboard7.132 Ratings7.116 Ratings
    Session record7.219 Ratings8.02 Ratings
    Annotations9.02 Ratings5.36 Ratings
    Monitoring and Alerts6.05 Ratings7.03 Ratings
    Multi-platform remote control8.733 Ratings9.011 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.05 Ratings
    User Ratings
    SplashtopRealVNC Connect
    Likelihood to Recommend
    9.2
    (481 ratings)
    8.0
    (38 ratings)
    Likelihood to Renew
    9.4
    (35 ratings)
    8.0
    (8 ratings)
    Usability
    8.3
    (25 ratings)
    8.0
    (4 ratings)
    Availability
    9.8
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (440 ratings)
    8.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    8.3
    (16 ratings)
    8.0
    (2 ratings)
    Configurability
    5.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.1
    (3 ratings)
    -
    (0 ratings)