Splunk AppDynamics vs. Splunk IT Service Intelligence (ITSI)

Splunk AppDynamics

Splunk IT Service Intelligence (ITSI)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Splunk AppDynamics	Score 8.2 out of 10	N/A	AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.	N/A
Splunk IT Service Intelligence (ITSI)	Score 10.0 out of 10	N/A	Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.	N/A

Pricing

Splunk AppDynamics

Splunk IT Service Intelligence (ITSI)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Splunk AppDynamics	Splunk IT Service Intelligence (ITSI)
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Splunk AppDynamics	Splunk IT Service Intelligence (ITSI)
Considered Both Products	Splunk AppDynamics Alazar Adefris Senior System Admin Chose Splunk AppDynamics Dynatrace is the first and AppDynamics second Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics IBM Instana and Dynatrace Incentivized Helpful? Keshav Baisla Team Lead Chose Splunk AppDynamics Our organization prefers AppDynamics for its focus on user experience and business metrics which is quite useful for aligning IT performance with organization goal. it is also known for its AI driven insights and monitoring capabilities making it very effective as compares to … Incentivized Helpful? Jeetu Kumar ERP Executive Chose Splunk AppDynamics New Relic and Dynatrace Incentivized Helpful? Deepanshi Choudhary Dot net developer Chose Splunk AppDynamics AppDynamics is easy to use, very good monitoring and provides us with detailed information about the performance of the underlying infrastructure, including servers, database,and external services. Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics Actually they are integrated and are the completion of something bigger, larger, better in order to get a full stack observability. Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics ScienceLogic SL1, Dynatrace, SolarWinds AppOptics, Microsoft System Center Operations Manager (SCOM), Datadog and ManageEngine EventLog Analyzer Incentivized Helpful? Peter Awortwe IT Asset and Configuration Analyst, Service Catalog Manager, Knowledge Manager Chose Splunk AppDynamics AppDynamics gives a better insight and query tuning compared to the others. Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics AppDynamics is a mature product with probably the simplest of UIs to use which is a huge benefit. I can train users to be proficient in AppDynamics in under an hour. But the product can definitely do some very advanced operations... depending on the need. Incentivized Helpful? DR Dhevasenapathy Ramasamy Shanmugasundaram Senior Application Support Engineer Chose Splunk AppDynamics Easy to use UI. Out of box capabilities. Getting reactive to proactive within minutes of instrumentation. Incentivized Helpful? GT Gary Tomcik Lead Software Engineer Chose Splunk AppDynamics Dynatrace and Elasticsearch Incentivized Helpful? AV armand vasquez Network Technician Chose Splunk AppDynamics Splunk tends to give us latency where AppDynamics has been consistent Incentivized Helpful? Libby Schee Human Resources Administrative Assistant Chose Splunk AppDynamics It differs from these programs because it integrates seamlessly with a wide range of technologies and platforms and has strong integration capabilities, a crucial factor in adapting to different technology stacks. Incentivized Helpful? Michelle Ritson Sales And Marketing Specialist Chose Splunk AppDynamics It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this. Incentivized Helpful? Mary Smith Project Manager Chose Splunk AppDynamics AppDynamics excels at delivering extensive insights into the performance of apps at the code level. It enables developers to zero in on certain lines of code or modules that are causing performance difficulties, making it possible for more effective debugging and optimization. … Incentivized Helpful? Tony Kiema Software Engineer Chose Splunk AppDynamics It's easy to customize alerts into easy notifications, view everything in a graphical manner, and it's easy to understand. AppDynamics helps us to understand and monitor our network and servers related issues before they cause an impact on our business processes or clients. … Incentivized Helpful? Apeksha Jain Hopital Manager Chose Splunk AppDynamics I have used Splunk for a short period. It was difficult to connect with the server and it takes much time to connect with the central server but AppDynamics is quite fast in it. Plus the service handlers for Splunk were a little ignorant their response was usually late in … Incentivized Helpful? AS Anton Smyslov Product Owner Chose Splunk AppDynamics Unfortunately, I wasn't in the company when the decision was made, hence can tell just because. What I can tell from my experience, it was not a bad choice and alternatives like New Relic or Datadog provide more or less similar functionality. In most cases the main reasons are … Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics AppDymanics and Solarwinds was a good products at application and website monitoring. For SQL monitoring AppDymanics was the superior product is it found several queries that were slowing down the server while Solarwinds could not find any issues. The version of Nagios that we … Incentivized Helpful? BW Brad Welsh Program Manager Chose Splunk AppDynamics Overall value...AppDynamics won out in cost, support, and data returned for applications. Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics Ease of use, the fast pace of the product growth. Analytics and BiQ is a huge bonus for adding value to Business who ultimately are the owners as they pay for AppDynamics. Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics The bank has some legacy application infrastructures that only AppD can monitor. no other competitors can monitor it. Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics AppDynamics is more a graphical representation of data, where as other tools like Splunk shows data in a table format using Query structure. AppDynamics helps is in analyzing system performance, but other tools just help to log the data and send alerts upon manual setting. … Incentivized Helpful? Verified User Anonymous Chose Splunk AppDynamics We haven't evaluate any other product. AppDynamics was what we required at that time. Incentivized Helpful? Silviya (Vasileva) Marcu Busness development manager Chose Splunk AppDynamics AppDynamics falls under Cisco's Full Stack Observability and is now deeplyintegrated with Thousand Eyes, Secure App and Intersight covering addional monitoring layes that no other solution out there does well. Incentivized Helpful?	Splunk IT Service Intelligence (ITSI) JS Jai Raj Sharma Information Technology Manager Chose Splunk IT Service Intelligence (ITSI) IBM Security QRadar EDR Incentivized Helpful? PL Peter Luyten Splunk Administrator Chose Splunk IT Service Intelligence (ITSI) WE have not used or looked at alternatives to ITSI. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) We selected ITSI as it was easy to use with the existing Splunk ecosystem we had but also has a number of out-of-the-box configurations/dashboards/services and blueprints. This made it easy to get started and provide value back to stakeholders quickly. Incentivized Helpful? Kendal Droddy Senior System Engineer Chose Splunk IT Service Intelligence (ITSI) If you've used any Splunk product then you know they have a good reputation for creating smart and user-friendly tools. Splunk IT Essentials is no different and I have had nothing but positive experiences with it. It was a straightforward integration with our enterprise … Incentivized Helpful? WS WILLIAM STIMELY president Chose Splunk IT Service Intelligence (ITSI) Splunk is better for service management and capacity planning Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Integration is much easier with Splunk. The dashboards and content packs are given, with minor work they can be customized for different integrations. Splunk has a big community of support. We would spend much longer time and money using other tools given that in eight months' … Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) We have not evaluated any other products like ITSI Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Our company uses quite a few technologies to sort, filter, and store data. My team uses only a few of these technologies however we just started using Splunk. The more we see what it can do the more I can see us phasing out these other technologies and only using Splunk. The … Incentivized Helpful? Timothy Pacl Splunk Architect Chose Splunk IT Service Intelligence (ITSI) I don't know of any other product that does what Splunk IT Service Intelligence does. Some vendors have made that claim but they don't stack up. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) ITSI is so far ahead of solarwinds when it comes to out of the box value and usability. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Na Incentivized Helpful? TK Todd Kulick Chose Splunk IT Service Intelligence (ITSI) Splunk ITSI provides a holistic methodology for collecting and utilizing telemetry data that most other "basic" monitoring technologies and products in this space do not. By allowing us to model our ecosystem's components and services, Splunk ITSI observes and reports at a … Incentivized Helpful? VR Vineet Rawat Data Scientist Chose Splunk IT Service Intelligence (ITSI) Also BMC BPPM, SolarWinds. ITSI proved to be better in terms of ease of deployment, time to value, ease of adaption by operations team. Administration overhead is minimal & integrations with third-party tools are simple because of availability of free add-ons to talk to any … Incentivized Helpful? Ahmed Mujeeb Assistant Manager Infrastructure Chose Splunk IT Service Intelligence (ITSI) ITSI is one of a kind, I can not find any other product with such capabilities. Incentivized Helpful? Sharique Khan DevOps Engineering Manager Chose Splunk IT Service Intelligence (ITSI) It's a well-rounded solution spanning across various paradigms such log collection and aggregation. Correlation and event monitoring. Use of machine learning to automatically adjust thresholds. Incentivized Helpful? Rekha Yadav Development Team Lead Chose Splunk IT Service Intelligence (ITSI) There are many products in the market like ServiceNow, MoogSoft and BigPanda which have similar capabilities as of Splunk however Splunk is a mature product and they keep evolving its benefits and capabilities. Since Splunk came into the market with its unique capabilities much … Incentivized Helpful? Nikhil Kumar Sharma Associate Consultant Chose Splunk IT Service Intelligence (ITSI) Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about MoogSoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally … Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) They are both great applications. Splunk was the application the development teams were already familiar with which is why they chose to move forward with it. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) Other products like Dynatrace and Stack State require there to be an agent installed on all hosts to provide topological views. [Splunk IT Service Intelligence] (ITSI) allows the user to either manually define the topology, or setup a job to do it automatically based APIs, etc. … Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) No tool has the power that the combination of Splunk and ITSI has. You can certainly cover all that ITSI does by combining several tools with custom developed integrations, but the out of the box functionality of Splunk leveraged with ITSI is unparalleled. Incentivized Helpful? Verified User Anonymous Chose Splunk IT Service Intelligence (ITSI) ITSI stands alone as a tool for converting Splunk data into constantly monitored and organized KPIs. The alternative is manual creation and management of Splunk Enterprise alerts. That solution is not scalable to thousands of Splunk alerts. If you are building a monitoring … Incentivized Helpful? Mike McGrail Senior Infrastructure Specialist Chose Splunk IT Service Intelligence (ITSI) We selected ITSI to replace TrueSight as a legacy manager of managers. Used in tandem with the perks of core Splunk and access to logs, metrics, and performance data all in one location, it allows teams to pivot to keeping an eye on rolled-up service health and expose that to … Incentivized Helpful? ShuYun Du Technical Specialist Chose Splunk IT Service Intelligence (ITSI) I have not used any other product like Splunk IT Service Intelligence. The Splunk IT Service Intelligence can be applied across all the information you have in your Splunk environment. You can correlate the events with Splunk IT Service Intelligence and use it as an APM tool or … Incentivized Helpful?

Features

Splunk AppDynamics

Splunk IT Service Intelligence (ITSI)

Application Performance Management

Comparison of Application Performance Management features of Product A and Product B
	Splunk AppDynamics 8.5 Ratings 11% above category average	Splunk IT Service Intelligence (ITSI) - Ratings
Application monitoring	9.40 Ratings	00 Ratings
Database monitoring	8.00 Ratings	00 Ratings
Threshold alerts	8.90 Ratings	00 Ratings
Predictive capabilities	7.80 Ratings	00 Ratings
Application performance management console	8.90 Ratings	00 Ratings
Collaboration tools	7.60 Ratings	00 Ratings
Server availability and performance monitoring	8.50 Ratings	00 Ratings
Server usage monitoring and capacity forecasting	8.80 Ratings	00 Ratings

Best Alternatives
	Splunk AppDynamics	Splunk IT Service Intelligence (ITSI)
Small Businesses	GitLab Score 8.7 out of 10	Sentry Score 9.1 out of 10
Medium-sized Companies	ManageEngine Site24x7 Score 9.8 out of 10	ManageEngine ADAudit Plus Score 9.2 out of 10
Enterprises	ManageEngine Site24x7 Score 9.8 out of 10	ManageEngine ADAudit Plus Score 9.2 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Splunk AppDynamics	Splunk IT Service Intelligence (ITSI)
Likelihood to Recommend	8.7 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	8.2 (0 ratings)
Usability	8.5 (0 ratings)	10.0 (0 ratings)
Support Rating	8.1 (0 ratings)	8.9 (0 ratings)

User Testimonials
	Splunk AppDynamics	Splunk IT Service Intelligence (ITSI)
Likelihood to Recommend	Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics. Verified User Anonymous Read full review	[Splunk IT Service Intelligence (ITSI)] is well suited when you have a system that you want to visualize, and then layer in information from many different sources. This will allows ITSI to intelligently create alerts based on the system as a whole vs the individual components. In some cases, a simple splunk dashboard would really suffice over using ITSI. Teams deploying ITSI should really understand the use cases and consider using simple dashboards where they make sense, and use ITSI for topological views. Incentivized Verified User Anonymous Read full review
Pros	AppDynamics excels in creating dynamic baselines for application performance. For instance, during periods of varying workloads, it automatically adjusts performance baselines. This adaptive baseline creation helps in accurately detecting anomalies and deviations, ensuring that abnormal behavior is quickly identified and addressed. The scalability of an organization's apps can be evaluated with the assistance of AppDynamics. It gives insights into how effectively programs can handle increased workloads, helping to proactively address scalability concerns before they impair performance. Libby Schee Human Resources Administrative Assistant Read full review	Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way. Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards. Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk. Incentivized Verified User Anonymous Read full review
Cons	The initial setup process of AppDynamics could be more user-friendly. Some users find the configuration and onboarding to be a bit complex. Improving the onboarding experience could make it more accessible, especially for smaller teams or those with limited resources. It can be difficult for some users to get AppDynamics up and running for the first time. For new users, the platform's usability might be improved by streamlining the onboarding process or providing more user-friendly setup wizards. Mary Smith Project Manager Read full review	The terminology takes some getting used to: Aggregation policies, notable events, correlation searches, glass tables. If you're not familiar with ITSI, these terms can be a bit overwhelming and steepens the learning curve. We have had some technical issues with the underlying support when used in a multisite cluster. We've had to build in several points of redundancy to make sure it works as expected. I'd like to see additional types of notable events, like informational events that come in for when an incident is created or when an alert is acknowledged so all of those action steps can be viewed on the episode timeline without affecting the count of events. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code. Incentivized William Guertin CloudOps Manager Infrastructure Read full review	We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI. Mike McGrail Senior Infrastructure Specialist Read full review
Usability	Actually, I would like to give it a score of 10 out of 10, but taking into account certain factors such as: the cost of the annual licence, the complexity of installation and configuration, the blurring of setting Splunk AppDynamics over the cloud and especially OpenShift since we use it as a container platform. So, 8 out of 10 looks perfect for it Incentivized Verified User Anonymous Read full review	Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks. JS Jai Raj Sharma Information Technology Manager Read full review
Support Rating	AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights. Incentivized Eduin Zuloaga IT Architecture Manager Read full review	During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor. Mike McGrail Senior Infrastructure Specialist Read full review
Alternatives Considered	It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this. Michelle Ritson Sales And Marketing Specialist Read full review	Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow. Incentivized Nikhil Kumar Sharma Associate Consultant Read full review
Return on Investment	We can optimize infrastructure utilization and lower cloud or server costs by locating and removing resource-intensive bottlenecks with the aid of AppDynamics. Building trust with external stakeholders and encouraging accountability within our organization, AppDynamics' comprehensive reporting and monitoring capabilities offer transparency into the health of applications. We can find bugs earlier and improve development workflows with the help of AppDynamics' real-time insights and code-level profiling. Incentivized Ayesha Tabassum Software Engineer Read full review	Splunk IT Service Intelligence (ITSI) has improved our efficiency and accuracy in detecting the attacks and mitigating them. It helped us in discovering various kinds of logins within our organization, such as failed logins, interactive logins, admin logins etc etc With the help of Splunk IT Service Intelligence (ITSI) we can now keep an eye on real time data as well. JS Jai Raj Sharma Information Technology Manager Read full review
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