| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BigPanda | Score7.4 out of 10 | N/A | BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco. | N/A |
 Splunk IT Service Intelligence (ITSI) | Score10 out of 10 | N/A | Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms. | N/A |
| BigPanda | Splunk IT Service Intelligence (ITSI) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| BigPanda | Splunk IT Service Intelligence (ITSI) | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Splunk IT Service Intelligence (ITSI) Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Splunk IT Service Intelligence (ITSI) Splunk ITSI provides a holistic methodology for collecting and utilizing telemetry data that most other "basic" monitoring technologies and products in this space do not. By allowing us to model our ecosystem's components and services, Splunk ITSI observes and reports at a … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Splunk IT Service Intelligence (ITSI) We selected ITSI to replace TrueSight as a legacy manager of managers. Used in tandem with the perks of core Splunk and access to logs, metrics, and performance data all in one location, it allows teams to pivot to keeping an eye on rolled-up service health and expose that to … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| BigPanda | Splunk IT Service Intelligence (ITSI) | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 10.0 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 10.0 |
| Support Rating | - | 8.9 |
