Square 9 Softworks

Square 9 Softworks

73 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Square 9 Softworks	Score9.1 out of 10	N/A	For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.	$250 per month 5 users

Pricing

Square 9 Softworks

Square 9 Process Automation Essentials: $50
per month per user (5 User Minimum)
Square 9 Digital Transformation Essentials: $68
per month per user (5 User Minimum)
Square 9 Enterprise Essentials: $75
per month per user (10 User Minimum)

Pricing Offerings
Square 9 Softworks
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Optional

Offered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees

Community Pulse
Key User Insights
	Square 9 Softworks
Considered Both Products	Square 9 Softworks Anthony Durbin Executive VP in Corporate at Jupitor Corporation USA (Defense & Space, 11-50 employees) Chose Square 9 Softworks Laserfiche could not even complete their installation. Square 9 Softworks was able to come in and rescue the failed project. We have hardly scratched the surface of what we believe we can do in terms of more implementations of the Square 9 Softworks program in other business … Incentivized Helpful? Verified User Chose Square 9 Softworks Unfortunately, I have no experience with any other software used at Harrison REMC besides Square 9. Incentivized Helpful? Derek Gaudet Accounting Administrator in Finance and Accounting at Northumberland Ferries Limited (Transportation/Trucking/Railroad, 201-500 employees) Chose Square 9 Softworks This is the only product that I can think of that we use so far. But we are willing to explore other options, such as automating the invoices being directly uploaded into our accounting software. It would definitely cut down on the time our accounts payable has to input all the … Incentivized Helpful? Verified User Chose Square 9 Softworks We've been with Square 9 for many years so have not been in the market for some time so not familiar with the competition out there Incentivized Helpful? Verified User Chose Square 9 Softworks Square 9 Softworks is very different from other software that I have used. It acts more of a file box than anything else. Incentivized Helpful? Verified User Chose Square 9 Softworks I have used Agris in the past, and the filing cabinet ability that was implemented was at the end of my time using it, so I never learned it as well as I have been able to with Square 9 Softworks. As, for the last 3 years, I have used it on a daily basis. I personally didn't … Incentivized Helpful? Verified User Chose Square 9 Softworks I like the Square 9 Softworks platform because it is simple to use and visually simple. Incentivized Helpful? Verified User Chose Square 9 Softworks Square 9 Softworks is very easy to setup, use, and maintain, when compared with SharePoint from Microsoft. Also, support is extremely easy to work with, more so than Microsoft. They are easy to reach, and easy to work with. Square 9 Softworks is a niche software company and a … Incentivized Helpful? Tanya Goodman Division Accounting Manager in Finance and Accounting at CalPortland Company (Construction, 5001-10,000 employees) Chose Square 9 Softworks We reached out to Iron Mountain but did not pursue this option since we had an established relationship with Square 9 Softworks that could be expanded and not a complete restart. Incentivized Helpful? Verified User Chose Square 9 Softworks Features look similar but the price point is much more affordable for my current employer. Square 9's training material could use an update but works overall. Incentivized Helpful? Verified User Chose Square 9 Softworks We chose to leave ImageSilo and go with Square 9 Softworks because 1) ImageSilo was inconsistent and buggy and 2) Square 9 Softworks was streamlined and had a lot of helpful features. It seemed easier to maintain. Incentivized Helpful? Verified User Chose Square 9 Softworks Square 9 Softworks met the needs of what was needed. Incentivized Helpful? Cory Hill Information Technology Director in Information Technology at Greencastle Community Schools (Education Management, 51-200 employees) Chose Square 9 Softworks Square 9 was a better fit for our organization due to the costs and features that it offers. With Square 9, we were able to get 3 years of licensing for about 1 year of the competitors licensing costs. Square 9 is also much easier to manage and use on a day-to-day basis than Doc… Incentivized Helpful? Verified User Chose Square 9 Softworks I have not used any other document storage besides Square 9. Incentivized Helpful? Geraldine D'Aversa Administrative Coordinator at Construction Risk Partners (Insurance, 501-1000 employees) Chose Square 9 Softworks much easier to use then other databases - user friendly - reliable Incentivized Helpful? Verified User Chose Square 9 Softworks We did not research other product offerings so I have nothing to compare the program to. I can only share why we selected Square 9 Softworks to use as our document management system. Square 9 Softworks was amazing to work with from day 1 - we worked with Xerox initially for … Incentivized Helpful? Verified User Chose Square 9 Softworks The main thing we liked was the ease of use of GlobalSearch. Also, the people doing the demo were able to answer somewhat technical questions without having to get back to us a day later from one of their more technical people. Incentivized Helpful? Shirley Zelinski Application Specialist in Information Technology at Zilber Ltd (Real Estate, 51-200 employees) Chose Square 9 Softworks I have no other document management experience. Incentivized Helpful? Verified User Chose Square 9 Softworks I have not used other document management software. Prior to Global Search we manually entered metadata through Adobe Acrobat. This was extremely time consuming and not exactly user friendly. Global Search cut the indexing time to less than 1/4 the time we were spending on each … Incentivized Helpful? Verified User Chose Square 9 Softworks Never used another similar product Incentivized Helpful? Verified User Chose Square 9 Softworks Our company has been using this product for 20+ years. Since it was Fortis, then SmartSearch, to GlobalSearch, and for every transition the Square 9 team has been a great asset to making the change go smoothly Incentivized Helpful? Verified User Chose Square 9 Softworks We only looked at and ultimately chose Square 9 Softworks as our solution. Incentivized Helpful? Chris Durand IT/GIS Manager in Information Technology at St. Clair Region Conservation Authority (Renewables & Environment, 11-50 employees) Chose Square 9 Softworks We actually had installed IBM FileNet and ended up switching to Square 9 Softworks due to an issue with the IBM reseller. In the end, we're happy it worked out this way because Square 9 Softworks was more suited for our small business. It was not only easier to use but required … Incentivized Helpful? Janine Garber Director of Human Resources in Human Resources at ALLIED MACHINE & ENGINEERING CORP (Machinery, 201-500 employees) Chose Square 9 Softworks From an HR standpoint, it seems like other solutions stack up better than Square 9, but it may just be because we don't have it set up right. For example, with filing a document for an employee...I have to manually type (and get correct) ALL of the information related to that … Incentivized Helpful? Verified User Chose Square 9 Softworks At my last job we used Square 9 for document storage but chose AvidXchange for Accounts Payable processing because of price and because also paid the invoices. At my current job, we chose Smart Search because it was more customizable, our invoice approvals were less … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Square 9 Softworks
Likelihood to Recommend	9.1 (59 ratings)
Likelihood to Renew	4.9 (7 ratings)
Usability	6.5 (5 ratings)
Availability	7.3 (2 ratings)
Performance	7.3 (2 ratings)
Support Rating	7.9 (26 ratings)
In-Person Training	7.3 (1 ratings)
Implementation Rating	6.4 (3 ratings)
Ease of integration	4.5 (2 ratings)
Product Scalability	7.3 (2 ratings)
Vendor post-sale	7.3 (2 ratings)
Vendor pre-sale	7.3 (2 ratings)