Square Customers

Square Customers

14 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Square Customers	Score8.7 out of 10	N/A	Square's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.	$0

Pricing

Square Customers

Customer Directory: $0
Gift Card Starter Pack: $2
per card (plus 2.6% + 10¢ processing fee)
Email Marketing: starting $15
per month
Text Message Marketing: starting at $10
per month
Loyalty: starting at $45
per month
Quick Cards: from 99c
per card (plus 2.6% + 10¢ processing fee)
Custom Cards: from 81c
per card (plus 2.6% + 10¢ processing fee)

Pricing Offerings
Square Customers
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Square Customers
Considered Both Products	Block, Inc (Square) Verified User Chose Square Customers Square has multiple tools in one - marketing, sales, and CRM. It isn't as robust as some other CRM platforms, so if that is your main need, you might look into other options. But if you just need to keep basic data on clients, this is a great way to go! Incentivized Helpful? Claire Hunter Owner in Marketing at the social media concierge (Marketing & Advertising, 1-10 employees) Chose Square Customers A lot easier to use than Infusionsoft!! Incentivized Helpful? Kyle Farago Independent Contractor in Information Technology at Loenbro (Information Technology and Services, 1-10 employees) Chose Square Customers The only other service similar to Square I have any interaction with is PayPal here, it works in a very similar manner, and at the time had the same exact fee schedule. It has the added perk of going directly into your PayPal account if this is a service you use a lot of for … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Square Customers

Comparison of Sales Force Automation features of Square Customers
Feature	Square Customers 7.1 4 Ratings
Customer data management / contact management	9.04 Ratings
Workflow management	8.13 Ratings
Territory management	5.33 Ratings
Opportunity management	4.02 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.53 Ratings
Contract management	8.04 Ratings
Quote & order management	6.94 Ratings
Interaction tracking	7.74 Ratings
Channel / partner relationship management	5.83 Ratings

Comparison of Customer Service & Support features of Square Customers
Feature	Square Customers 6.8 2 Ratings
Case management	7.32 Ratings
Call center management	6.82 Ratings
Help desk management	6.32 Ratings

Comparison of Marketing Automation features of Square Customers
Feature	Square Customers 8.9 2 Ratings
Lead management	8.92 Ratings
Email marketing	8.92 Ratings

Comparison of CRM Project Management features of Square Customers
Feature	Square Customers 7.9 3 Ratings
Task management	5.73 Ratings
Billing and invoicing management	9.53 Ratings
Reporting	8.43 Ratings

Comparison of CRM Reporting & Analytics features of Square Customers
Feature	Square Customers 8.7 2 Ratings
Forecasting	8.02 Ratings
Pipeline visualization	9.02 Ratings
Customizable reports	9.02 Ratings

Comparison of Customization features of Square Customers
Feature	Square Customers 6.9 2 Ratings
Custom fields	3.72 Ratings
Scripting environment	7.01 Ratings
API for custom integration	10.01 Ratings

Comparison of Security features of Square Customers
Feature	Square Customers 9.5 3 Ratings
Single sign-on capability	10.01 Ratings
Role-based user permissions	9.03 Ratings

Comparison of Integrations with 3rd-party Software features of Square Customers
Feature	Square Customers 6.0 1 Ratings
Marketing automation	10.01 Ratings
Compensation management	2.01 Ratings

Comparison of Platform features of Square Customers
Feature	Square Customers 9.0 3 Ratings
Mobile access	9.03 Ratings

User Ratings
	Square Customers
Likelihood to Recommend	8.7 (4 ratings)
Usability	9.6 (3 ratings)
Support Rating	7.6 (3 ratings)