TrustRadius

ServiceNow App Engine vs. SS&C Chorus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow App Engine
Score 7.0 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
SS&C Chorus
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
SS&C offers the AWD Intelligent Automation Platform, which combines low-code application design, ingestion and content management, role-based workspaces, data and analytics, orchestration, integration services, rules management, multi-experience communications and robotics and emerging technology to unlock business insights, increase transparency, manage risk, and improve productivity and quality.N/A
Pricing
ServiceNow App EngineSS&C Chorus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ServiceNow App EngineSS&C Chorus
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
ServiceNow App EngineSS&C Chorus
Features
ServiceNow App EngineSS&C Chorus
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
ServiceNow App Engine
7.5
6 Ratings
11% below category average
SS&C Chorus
-
Ratings
Visual Modeling6.76 Ratings00 Ratings
Drag-and-drop Interfaces9.05 Ratings00 Ratings
Platform Security7.76 Ratings00 Ratings
Platform User Management7.06 Ratings00 Ratings
Reusability8.05 Ratings00 Ratings
Platform Scalability6.76 Ratings00 Ratings
Best Alternatives
ServiceNow App EngineSS&C Chorus
Small Businesses
Creatio
Creatio
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
CMW Platform
CMW Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ServiceNow App EngineSS&C Chorus
Likelihood to Recommend
6.8
(7 ratings)
-
(0 ratings)
Usability
7.6
(3 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ServiceNow App EngineSS&C Chorus
Likelihood to Recommend
ServiceNow
When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.
Verified User
Anonymous
Read full review
SS&C Technologies
No answers on this topic
Pros
ServiceNow
  • Perfect tools for easy task management.
  • Coordination platform.
  • Effective project documentation.
Hannah Caleb | TrustRadius Reviewer
Hannah Caleb
Quality Engineer
Read full review
SS&C Technologies
No answers on this topic
Cons
ServiceNow
  • Improve the UI of the environment
  • The left panel in service now is clumsy that can be improved.
  • Connect service now with callers email for any notification related to any incident raised.
Verified User
Anonymous
Read full review
SS&C Technologies
No answers on this topic
Likelihood to Renew
ServiceNow
There are limited use cases where we are just using the service now app engine as of now
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
SS&C Technologies
No answers on this topic
Usability
ServiceNow
overall it's a good software, but I think it could be updated to give it an edge over other platforms
Megan Baak | TrustRadius Reviewer
Megan Baak
Banking Officer, Client Experience Process Coordinator
Read full review
SS&C Technologies
No answers on this topic
Reliability and Availability
ServiceNow
Almost 100% available on time
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
SS&C Technologies
No answers on this topic
Support Rating
ServiceNow
They tried their best to resolve our queries every time we contacted them about any technical support
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
SS&C Technologies
No answers on this topic
Implementation Rating
ServiceNow
App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
SS&C Technologies
No answers on this topic
Alternatives Considered
ServiceNow
ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.
Puneet Pandey | TrustRadius Reviewer
Puneet Pandey
Procurement Specialist
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SS&C Technologies
No answers on this topic
Scalability
ServiceNow
It is scalable but not reliable
Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
Read full review
SS&C Technologies
No answers on this topic
Return on Investment
ServiceNow
  • Effective and profitable multiple project management platform.
  • The tracking of project activities and contract management the tool is amazing.
  • Effective solution of files sharing and easy project comment sharing software.
  • Intuitive collaboration solution.
Hannah Caleb | TrustRadius Reviewer
Hannah Caleb
Quality Engineer
Read full review
SS&C Technologies
No answers on this topic
ScreenShots

SS&C Chorus Screenshots

Screenshot of Chorus Processor workspaceScreenshot of SS&C Chorus OverviewScreenshot of SS&C Chorus Overview