StarChapter vs. WildApricot by Personify

StarChapter is a great tool to send blast communications to your clients. It is also a great tool for tracking revenue. The only thing I do not appreciate is that it is not user friendly or intuitive.

Incentivized

It is well suited to our environment, that's why I chose it. Where it might not be as successful is in operations such as gyms, where specific areas or equipment need to be scheduled.

Incentivized

• Tracks expiring members
• Tracks registrations
• Set-up outgoing communications with members
• Internal payment processing system for reports

Incentivized

• Automate member renewals and provide reminders for members with automatic renewal
• Tracking of member donations and the ability for a member to retrieve detailed donation receipt/acknowledgement for a variety fo donation types (in-kind, cash, etc)
• Provide integration between membership records and the association's website - using either the integrated CMS or code snippets
• Track member financials - open invoices, paid invoices
• Enable event management for both free and paid events

• Website's back-end could be more updated with templates that are editable like wordpress
• Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
• More customizable fields that could be added to any form

Incentivized

• Query functionality could be improved to allow appropriate granularity for item selection.
• Enhancement requests take a long time. Feedback from development on enhancement requests seems to be lacking.

Incentivized

They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.

Incentivized

I didn't select StarChapter it came with my role. But if they continue to improve, I see no reason to change either.

Incentivized

When compared to iMIS, Wild Apricot is an order of magnitude easier to implement and use. It is also a tool that can be administered without a considerable amount of outside support and expense. Wild Apricot is also a more fully integrated system that does not require complicated module licensing and the associated costs. iMIS is also much more expense than Wild Apricot Ultimate Membership Pro (UMP) is a WordPress plugin solution for managing association memberships. Since this is an add-on software, the cost is a small faction of the expense associated with Wild Apricot. The feature set of Wild Apricot is more extensive than the capabilities of of UMP, however, Wild Apricot is easier to use and understand that UMP. Being a hosted solution, Wild Apricot is also much more stable and predictable.

• It helps us to track revenues.
• It helps us to track attendees’ information.
• It is a great tool for sending email blasts.

Incentivized

• Has helped us track our participants' arc through our series of workshop
• Has helped us keep track of demographics of registrants to ensure we are reaching a diverse set of practitioners

Incentivized