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SuperOffice CRM vs. Zendesk Sell

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SuperOffice CRM

    Score7 out of 10
    N/ASuperOffice CRM is a customer relationship management (CRM) software built as an integration with all Microsoft Office applications.N/A

    Zendesk Sell

    Score8.8 out of 10
    N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Pricing
    SuperOffice CRMZendesk Sell
    Editions & Modules
    No answers on this topic
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    Offerings
    Pricing Offerings
    SuperOffice CRMZendesk Sell
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SuperOffice CRMZendesk Sell
    Sales Force Automation
    Comparison of Sales Force Automation features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.8
    1 Ratings
    Zendesk Sell
    6.6
    15 Ratings
    Customer data management / contact management8.01 Ratings8.914 Ratings
    Workflow management6.01 Ratings6.115 Ratings
    Territory management6.01 Ratings4.98 Ratings
    Opportunity management8.01 Ratings7.913 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings6.915 Ratings
    Contract management8.01 Ratings5.410 Ratings
    Quote & order management6.01 Ratings3.97 Ratings
    Interaction tracking6.01 Ratings7.915 Ratings
    Channel / partner relationship management6.01 Ratings7.811 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.3
    1 Ratings
    Zendesk Sell
    9.0
    12 Ratings
    Case management7.01 Ratings9.07 Ratings
    Call center management6.01 Ratings9.08 Ratings
    Help desk management6.01 Ratings9.011 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.5
    1 Ratings
    Zendesk Sell
    6.9
    12 Ratings
    Lead management7.01 Ratings6.012 Ratings
    Email marketing6.01 Ratings7.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.7
    1 Ratings
    Zendesk Sell
    5.3
    13 Ratings
    Task management7.01 Ratings8.013 Ratings
    Billing and invoicing management6.01 Ratings1.05 Ratings
    Reporting7.01 Ratings7.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.7
    1 Ratings
    Zendesk Sell
    8.2
    15 Ratings
    Forecasting6.01 Ratings7.812 Ratings
    Pipeline visualization7.01 Ratings7.914 Ratings
    Customizable reports7.01 Ratings9.014 Ratings
    Customization
    Comparison of Customization features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.8
    1 Ratings
    Zendesk Sell
    4.2
    15 Ratings
    Custom fields8.01 Ratings7.815 Ratings
    Custom objects7.01 Ratings4.910 Ratings
    Scripting environment6.01 Ratings1.16 Ratings
    API for custom integration6.01 Ratings3.08 Ratings
    Security
    Comparison of Security features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    7.5
    1 Ratings
    Zendesk Sell
    9.5
    14 Ratings
    Single sign-on capability7.01 Ratings9.912 Ratings
    Role-based user permissions8.01 Ratings9.011 Ratings
    Social CRM
    Comparison of Social CRM features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.0
    1 Ratings
    Zendesk Sell
    4.0
    5 Ratings
    Social data6.01 Ratings1.04 Ratings
    Social engagement6.01 Ratings6.95 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    7.0
    1 Ratings
    Zendesk Sell
    5.4
    7 Ratings
    Marketing automation8.01 Ratings9.87 Ratings
    Compensation management6.01 Ratings1.03 Ratings
    Platform
    Comparison of Platform features of SuperOffice CRM and Zendesk Sell
    Feature
    SuperOffice CRM
    6.0
    1 Ratings
    Zendesk Sell
    8.0
    13 Ratings
    Mobile access6.01 Ratings8.013 Ratings
    User Ratings
    SuperOffice CRMZendesk Sell
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    8.8
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)