Surfboard vs. Tracksmart

Surfboard

Tracksmart

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Surfboard	Score 0.0 out of 10	N/A	Surfboard headquartered in London offers tools for customer service teams to provide betterservice while improving team culture. Surfboard builds schedules to ensure users are on track to hit service targets while also working to reduce fatigue by rotating surfers to different tasks throughout the day. Users can create and customise activities for everything the user's team works on, from service to admin and development. Surfboard does the hard work to schedule activities at the right time to…	$15 per month per seat
Tracksmart	Score 1.0 out of 10	Small Businesses (1-50 employees)	Tracksmart is a time and attendance option from the small Florida company of the same name.	N/A

Pricing

Surfboard

Tracksmart

Editions & Modules

Starters: £15
per month per seat
Scalers: £25
per month per seat

Attendance - Coretrack: $169.00 ($21.95)
billed annually (billed monthly)
Scheduling - Basic: $264 ($24)
billed annually (billed monthly)
TimeClock - Basic: $264 ($24)
billed annually (billed monthly)
Attendance - Flextrack: $269.00 ($31.95)
billed annually (billed monthly)
Attendance - Powertrack: $369.00 ($41.95)
billed annually (billed monthly)
Scheduling - Plus: $528 ($49)
billed annually (billed monthly)
TimeClock - Plus: $528 ($49)
billed annually (billed monthly)
Scheduling - Premium: $768 ($69)
billed annually (billed monthly)
TimeClock - Premium: $768 ($69)
billed annually (billed monthly)
Scheduling - Enterprise: $1,068 ($99)
billed annually (billed monthly)
TimeClock - Enterprise: $1,068 ($89)
billed annually (billed monthly)

Offerings

Pricing Offerings
Surfboard	Tracksmart
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Surfboard	Tracksmart
Considered Both Products	Surfboard No answer on this topic	Tracksmart Angel Brockbank Director of Customer Support Chose Tracksmart We feel like Tracksmart has all of the features that we need for our team to schedule live chat shifts. The ability to trade shifts has been hugely helpful for our team and we love the user-friendly flexibility of the software. Incentivized Helpful? Verified User Anonymous Chose Tracksmart Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available. Incentivized Helpful? Verified User Anonymous Chose Tracksmart I have never used another clock in service. Incentivized Helpful?

Best Alternatives
	Surfboard	Tracksmart
Small Businesses	7shifts Score 9.9 out of 10	7shifts Score 9.9 out of 10
Medium-sized Companies	PowerDMS by NEOGOV Score 7.0 out of 10	PowerDMS by NEOGOV Score 7.0 out of 10
Enterprises	Zoho People Score 8.4 out of 10	Zoho People Score 8.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Surfboard	Tracksmart
Likelihood to Recommend	- (0 ratings)	1.0 (0 ratings)
Support Rating	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	Surfboard	Tracksmart
Likelihood to Recommend	No answers on this topic	The system is great for attendance. It is also good for employee's time tracking, however, this feature works well for an organization that pays on a per hourly basis. Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Tracksmart = great Personelle = awful In my opinion, do not use Personelle Incentivized Katie Schaeffer COO (Chief Operating Officer) Read full review
Cons	No answers on this topic	We've had a few instances where the site was down and we weren't able to access our schedules which was tricky, so now we save a back up copy to have on hand in case it goes down. There is room for improvement in the notifications. Incentivized Angel Brockbank Director of Customer Support Read full review
Support Rating	No answers on this topic	Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them. Incentivized Angel Brockbank Director of Customer Support Read full review
Alternatives Considered	No answers on this topic	We feel like Tracksmart has all of the features that we need for our team to schedule live chat shifts. The ability to trade shifts has been hugely helpful for our team and we love the user-friendly flexibility of the software. Incentivized Angel Brockbank Director of Customer Support Read full review
Return on Investment	No answers on this topic	Makes employees more accountable Easier to request time off rather than taking management's time up - they can view requests at their convenience Some employees don't like it and don't utilize it consistently - might be better if it could be some sort of clock-in icon on desktop instead of a website window that needs to be opened. Incentivized Verified User Anonymous Read full review
ScreenShots		Tracksmart Screenshots