SurveyMonkey vs. SurveyMonkey Apply

SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you.

If you are looking for a software that let's you create online forms seamlessly and also minimizes your company's work flow then this is the correct way to go. It has allowed us to get accurate response and also has helped us save enough time compared to when we're still using other softwares.

Incentivized

• SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
• I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
• The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
• I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.

Incentivized

• SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
• The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
• The application system also has a lot of flexibility, making it easy to customize your applications as needed.

Incentivized

• Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
• It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
• As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.

Incentivized

• An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
• There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.

Incentivized

Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.

It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.

Incentivized

still to many limitations for more complex surveys --skips, filtered questions, etc.

I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.

Incentivized

Implementation not required.

SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.

Incentivized

We think that Submittable is the top platform available and will continue to use it for our clients. The start-to-finish platform makes our workflow smarter and more efficient, leading to better decisions and bigger impact. We are always looking for new programs and when we landed on Submittable, we were sold.

Incentivized

• We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
• I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
• We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.

Incentivized

• Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
• Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.

Incentivized