TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Survicate

    Score8 out of 10
    N/ASurvicate is survey software for getting continuous customer insights at scale. It can be used to measure customer satisfaction (CSAT), track an organization's Net Promoter Score (NPS), get website feedback, or test product-market fit. Survicate supports any use case related to collecting and managing customer feedback. Survicate can be used to: • Create customized surveys and start getting customer feedback within minutes • Run surveys where they are needed: via email…

    $99

    per month 500 responses per month

    Pricing
    SurveyMonkeySurvicate
    Editions & Modules
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Good
    $99
    per month 500 responses per month
    Better
    $149
    per month 1000 responses per month
    Best
    $249
    per month 2500 responses per month
    Better Than The Rest
    $269
    per month
    Better Than The Rest
    $299
    per month Custom pool of yearly responses
    Offerings
    Pricing Offerings
    SurveyMonkeySurvicate
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional fees apply for additional users and domains. The price of the Scale plan is negotiated individually and depends on the number of monthly responses needed and possible custom needs, including integrations.
    More Pricing Information
    Community Pulse
    SurveyMonkeySurvicate
    Considered Both Products
    SurveyMonkey, Inc
    Chose SurveyMonkey
    SurveyMonkey allows you to use standard templates or create customized surveys compared to its competitors like SurveyGizmo and Survicate. My only drawback with the software is that their logo is pasted everywhere. One advantage is that you can add more people to take the …
    Incentivized
    Survicate
    Chose Survicate
    Survicate is great at allowing us to poll users in-app and quickly analyzing results for distribution amongst the organization. However, its surveying capabilities are limited, visual interfaces are all over the place, which risks damaging the site's overall visual appeal, and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SurveyMonkeySurvicate
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyMonkey and Survicate
    Feature
    SurveyMonkey
    8.6
    72 Ratings
    Survicate
    9.7
    5 Ratings
    Survey templates9.171 Ratings9.83 Ratings
    Themes6.764 Ratings9.55 Ratings
    Custom logo/branding10.063 Ratings9.83 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyMonkey and Survicate
    Feature
    SurveyMonkey
    8.6
    74 Ratings
    Survicate
    9.1
    4 Ratings
    Changes to live survey7.458 Ratings9.93 Ratings
    Question design help9.168 Ratings8.93 Ratings
    Multiple question types9.174 Ratings8.54 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyMonkey and Survicate
    Feature
    SurveyMonkey
    8.4
    68 Ratings
    Survicate
    9.5
    5 Ratings
    Survey logic flexibility8.468 Ratings9.55 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyMonkey and Survicate
    Feature
    SurveyMonkey
    10.0
    74 Ratings
    Survicate
    8.0
    5 Ratings
    Response tracking10.073 Ratings5.01 Ratings
    Data export10.070 Ratings9.65 Ratings
    Standard reports10.073 Ratings8.65 Ratings
    Custom reports10.060 Ratings00 Ratings
    Analytics9.961 Ratings8.94 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyMonkey and Survicate
    Feature
    SurveyMonkey
    10.0
    63 Ratings
    Survicate
    8.5
    3 Ratings
    Access controls10.063 Ratings8.03 Ratings
    Compliance10.054 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyMonkey and Survicate
    Feature
    SurveyMonkey
    9.9
    44 Ratings
    Survicate
    9.3
    4 Ratings
    Vendor-offered crowdsourcing9.929 Ratings00 Ratings
    Respondent restrictions10.042 Ratings9.34 Ratings
    User Ratings
    SurveyMonkeySurvicate
    Likelihood to Recommend
    10.0
    (107 ratings)
    8.9
    (6 ratings)
    Likelihood to Renew
    9.0
    (26 ratings)
    10.0
    (2 ratings)
    Usability
    9.9
    (38 ratings)
    9.8
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (35 ratings)
    9.6
    (2 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)