SurveyMonkey vs. Wufoo

SurveyMonkey

1,075 Reviews and Ratings

Wufoo

119 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SurveyMonkey	Score8.2 out of 10	N/A	SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.	$99 per month
Wufoo	Score9 out of 10	N/A	Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.	$0

Pricing

SurveyMonkey

Wufoo

Team Advantage: $25
per month (billed annually) per user (starting at 3 users)
Team Premier: $75
per month (billed annually) per user (starting at 3 users)
Standard Monthly: $99
per month
Individual Plan - Advantage Annual: $468
per year
Individual Plan - Premier Annual: $1,428
per year

Free: $0
Starter: $14.08
per month
Professional: $29.08
per month
Advanced: $74.08
per month
Ultimate: $183.25
per month

Pricing Offerings
SurveyMonkey	Wufoo
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	SurveyMonkey	Wufoo
Considered Both Products	SurveyMonkey, Inc Verified User Chose SurveyMonkey SurveyMonkey is the least used between Wufoo, Titan Forms, and Google Forms. It is a solid program, however, for our uses the other programs provide additional features such as syncing to our CRM database, accepting Stripe payments, or automatically syncing with my already … Incentivized Helpful?	SurveyMonkey, Inc Dimitris Rakopoulos Partner, CRM Director in Professional Services at re\|direct (Information Technology and Services, 11-50 employees) Chose Wufoo Wufoo lacks the intricate features that SurveyMonkey has in terms of customization, survey login, reporting, and analysis. However, it provides an excellent, easy-to-use way to create forms and surveys/polls for customers that require little effort for such tasks. In many … Incentivized Helpful? Verified User Chose Wufoo I do believe SurveyMonkey owns Wufoo, but ultimately the prorated discount for non-profits is what lead us to choose Wufoo. Incentivized Helpful? Raphael Sanguinete Sócio-fundador e Produtor Executivo at Rebuliço (Entertainment, 1-10 employees) Chose Wufoo I think out of these apps, Wufoo and SurveyMonkey maybe are the ones with more robust and complex features. But neither has a design so beautiful as Typeform, nor the simplicity of creating and answering surveys in Google Forms. Usually I use: - Typeform for small and more … Incentivized Helpful? Verified User Chose Wufoo SurveyMonkey does not hold a candle to Wufoo. Incentivized Helpful? Katelyn Ludwig Digital Marketing & Communications in Marketing at Isenberg School of Management, UMass Amherst (Non-Profit Organization Management, 51-200 employees) Chose Wufoo SurveyMonkey was not nearly as flexible from a design perspective, and it would not allow us to integrate within our current site. Wufoo was the only product that was cost effective, customizable, and easy to use. As we got more involved in the tool, we were continually … Helpful? Steven Hope Product Manager in Engineering at GoDataFeed.com (Internet, 11-50 employees) Chose Wufoo Easy to use, simple design, efficient controls. Incentivized Helpful? Verified User Chose Wufoo Wufoo is more robust than Survey Monkey and has more question/answer options. Wufoo also has more customization options for a cleaner, more professional experience for the user when compared to Survey Monkey and Google Forms. Incentivized Helpful? Debbie Gillum Marketing and Digital Communications Specialist in Marketing at Volunteers of America Ohio & Indiana (Civic & Social Organization, 501-1000 employees) Chose Wufoo It was the most affordable, easiest to use and best product that we researched and evaluated. We liked the interface of it, how you could make multiple accounts, the different theme options you could choose from and how easy it was to share your form. We needed something we … Incentivized Helpful? Isaac Nuell Conference Planner at Religious Action Center of Reform Judaism (Political Organization, 11-50 employees) Chose Wufoo Wufoo has an unparalleled ease of use. It's a simple to follow layout and support staff are accessible within an hour window almost without fail. The forms are more dynamic and easy to set up than either Google Forms or Salsa Labs based registration, but unlike Salsa Labs, the … Incentivized Helpful? Verified User Chose Wufoo When I researched Wufoo in 2008, it was easier on the eyes for the survey creator and respondent than SurveyMonkey. Wufoo also allows questions to have hyperlinks and images. Google Forms does not. Incentivized Helpful? Verified User Chose Wufoo Wufoo sends all the customer responses to my email and I don't continually need to log in to see if any new information came in. With Surveymonkey I have to sign in to get a link or send out an email with the survey link, and with Wufoo I add a link once to a website and anyone … Helpful? Nick Seagers Operations Director in Customer Service at SwervePoint (Marketing and Advertising, 51-200 employees) Chose Wufoo We have used SurveyMonkey in the past (and currently as well) but for most of our needs, Wufoo is preferred for data collection. Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

SurveyMonkey

Wufoo

Comparison of Survey Format & Appearance features of SurveyMonkey and Wufoo
Feature	SurveyMonkey 8.6 72 Ratings	Wufoo 6.2 32 Ratings
Survey templates	9.171 Ratings	8.028 Ratings
Themes	6.764 Ratings	6.029 Ratings
Custom logo/branding	10.063 Ratings	4.632 Ratings

Comparison of Survey Content features of SurveyMonkey and Wufoo
Feature	SurveyMonkey 8.6 74 Ratings	Wufoo 8.3 30 Ratings
Changes to live survey	7.458 Ratings	7.527 Ratings
Question design help	9.168 Ratings	8.527 Ratings
Multiple question types	9.174 Ratings	9.030 Ratings

Comparison of Survey Logic features of SurveyMonkey and Wufoo
Feature	SurveyMonkey 8.4 68 Ratings	Wufoo 8.0 29 Ratings
Survey logic flexibility	8.468 Ratings	8.029 Ratings

Comparison of Survey Reporting & Analytics features of SurveyMonkey and Wufoo
Feature	SurveyMonkey 10.0 74 Ratings	Wufoo 9.5 32 Ratings
Response tracking	10.073 Ratings	10.029 Ratings
Data export	10.070 Ratings	10.030 Ratings
Standard reports	10.073 Ratings	9.526 Ratings
Custom reports	10.060 Ratings	8.921 Ratings
Analytics	9.961 Ratings	9.025 Ratings

Comparison of Survey Administration & Security features of SurveyMonkey and Wufoo
Feature	SurveyMonkey 10.0 63 Ratings	Wufoo 9.5 26 Ratings
Access controls	10.063 Ratings	9.526 Ratings
Compliance	10.054 Ratings	9.522 Ratings

Comparison of Survey Distribution features of SurveyMonkey and Wufoo
Feature	SurveyMonkey 9.9 44 Ratings	Wufoo 7.5 18 Ratings
Vendor-offered crowdsourcing	9.929 Ratings	7.07 Ratings
Respondent restrictions	10.042 Ratings	8.018 Ratings

User Ratings
	SurveyMonkey	Wufoo
Likelihood to Recommend	10.0 (107 ratings)	9.0 (64 ratings)
Likelihood to Renew	9.0 (26 ratings)	10.0 (32 ratings)
Usability	9.9 (38 ratings)	9.5 (7 ratings)
Availability	10.0 (1 ratings)	- (0 ratings)
Performance	6.0 (1 ratings)	9.0 (1 ratings)
Support Rating	9.4 (35 ratings)	10.0 (5 ratings)
Online Training	- (0 ratings)	8.0 (1 ratings)
Implementation Rating	10.0 (2 ratings)	9.0 (2 ratings)
Vendor post-sale	- (0 ratings)	10.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	10.0 (1 ratings)