SurveyMonkey vs. Zendesk Sunshine
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SurveyMonkey | Score8.2 out of 10 | N/A | SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing. | $99 per month |
 Zendesk Sunshine | Score7 out of 10 | N/A | Sunshine is the foundation beneath Zendesk that can be used by customers to build their own customer engagement solutions. Sunshine can be configured to meet the user's business needs using its available apps, tools, and pre-built capabilities that fits the user's own systems. Sunshine uses open standards and common languages, so it’s easier to create a support platform from a modified Zendesk, that may better suit the organization's specific needs. | N/A |
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| SurveyMonkey | Zendesk Sunshine | |
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| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.9 | 9.0 |
| Availability | 10.0 | - |
| Performance | 6.0 | - |
| Support Rating | 9.4 | 10.0 |
| Implementation Rating | 10.0 | - |