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Survicate vs. Verint Voice of the Customer

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Survicate

18 Reviews and Ratings

Verint Voice of the Customer

33 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Survicate

    Score8 out of 10
    		N/ASurvicate is survey software for getting continuous customer insights at scale. It can be used to measure customer satisfaction (CSAT), track an organization's Net Promoter Score (NPS), get website feedback, or test product-market fit. Survicate supports any use case related to collecting and managing customer feedback. Survicate can be used to: • Create customized surveys and start getting customer feedback within minutes • Run surveys where they are needed: via email…

    $99

    per month 500 responses per month

    Verint Voice of the Customer

    Score10 out of 10
    		N/AVerint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences.N/A
    Pricing
    SurvicateVerint Voice of the Customer
    Editions & Modules
    Good
    $99
    per month 500 responses per month
    Better
    $149
    per month 1000 responses per month
    Best
    $249
    per month 2500 responses per month
    Better Than The Rest
    $269
    per month
    Better Than The Rest
    $299
    per month Custom pool of yearly responses
    No answers on this topic
    Offerings
    Pricing Offerings
    SurvicateVerint Voice of the Customer
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAdditional fees apply for additional users and domains. The price of the Scale plan is negotiated individually and depends on the number of monthly responses needed and possible custom needs, including integrations.—
    More Pricing Information
    Features
    SurvicateVerint Voice of the Customer
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Survicate and Verint Voice of the Customer
    Feature
    Survicate
    9.7
    5 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Survey templates9.83 Ratings00 Ratings
    Themes9.55 Ratings00 Ratings
    Custom logo/branding9.83 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Survicate and Verint Voice of the Customer
    Feature
    Survicate
    9.1
    4 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Changes to live survey9.93 Ratings00 Ratings
    Question design help8.93 Ratings00 Ratings
    Multiple question types8.54 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Survicate and Verint Voice of the Customer
    Feature
    Survicate
    9.5
    5 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Survey logic flexibility9.55 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Survicate and Verint Voice of the Customer
    Feature
    Survicate
    8.0
    5 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Response tracking5.01 Ratings00 Ratings
    Data export9.65 Ratings00 Ratings
    Standard reports8.65 Ratings00 Ratings
    Analytics8.94 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Survicate and Verint Voice of the Customer
    Feature
    Survicate
    8.5
    3 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Access controls8.03 Ratings00 Ratings
    Compliance9.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Survicate and Verint Voice of the Customer
    Feature
    Survicate
    9.3
    4 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Respondent restrictions9.34 Ratings00 Ratings
    User Ratings
    SurvicateVerint Voice of the Customer
    Likelihood to Recommend
    8.9
    (6 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    9.7
    (2 ratings)
    Usability
    9.8
    (2 ratings)
    8.8
    (5 ratings)
    Support Rating
    9.6
    (2 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)