Symantec Email Security.cloud vs. Trend Micro Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Email Security.cloud
Score 9.0 out of 10
N/A
Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed…N/A
Trend Micro Email Security
Score 8.8 out of 10
N/A
Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
Pricing
Symantec Email Security.cloudTrend Micro Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec Email Security.cloudTrend Micro Email Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Symantec Email Security.cloudTrend Micro Email Security
Considered Both Products
Symantec Email Security.cloud
Chose Symantec Email Security.cloud
Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
Trend Micro Email Security
Chose Trend Micro Email Security
It's a simple solution to configure and monitor, you just need to edit records in dns and spf. there are pre-set security rules that can be modified and implemented very simply. You can quickly check the path of an email and the rules that checked the email to understand the …
Chose Trend Micro Email Security
I was going through some of the selected tools (Avast email security, Cisco cloud email security and Heimdal email security) but they are a bit complicated to implement and use. So I heard about Trend Micro Email Security and start researching about it and I found it's an …
Chose Trend Micro Email Security
I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through …
Chose Trend Micro Email Security
TrendMicro does a very good job vs the competitors. I just don't have much experience in my organization as this is much more for the IT Helpdesk. However, I can tell Trend Micro is an excellent choice at stopping malware threats, it is very good for our organization. Great …
Chose Trend Micro Email Security
Trend Micro Email Security has a really simple interface for first integration and then policy creation. When you complete these steps, you can start using immediately and make even complex rules with the click of a mouse without getting lost between the pages. With the effect …
Features
Symantec Email Security.cloudTrend Micro Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Symantec Email Security.cloud
9.6
Ratings
14% above category average
Trend Micro Email Security
8.4
Ratings
1% above category average
Anti-malware9.90 Ratings8.00 Ratings
Customizability9.90 Ratings9.00 Ratings
Data Loss Protection9.00 Ratings9.00 Ratings
Threat Detection9.90 Ratings8.00 Ratings
Sandboxing9.00 Ratings7.00 Ratings
End-to-End Encryption9.80 Ratings9.00 Ratings
Management Tools9.80 Ratings9.00 Ratings
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User Ratings
Symantec Email Security.cloudTrend Micro Email Security
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
8.0
(0 ratings)
5.0
(0 ratings)
User Testimonials
Symantec Email Security.cloudTrend Micro Email Security
Likelihood to Recommend
If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
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Trend Micro Email Security is really a good tool to protect email from cyber attacks and provide end-to-end email data security. The encryption function is amazing. The anti-malware function is really helpful it's performed real-time email scanning.
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Pros
  • Filters spam and malware on the highest possible level
  • Provides stable service
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  • Policy creation and customization are quick and easy for both inbound and outbound emails.
  • Logs are easy to search.
  • End user email quarantine digests are convenient.
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Cons
  • Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
  • Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
  • Advanced filtering and scanning is not quite as good as several competitors
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  • Take less memory resources, so the computer does not slow down.
  • More frequent product updates.
  • Make it easier to set up.
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Likelihood to Renew
No answers on this topic
The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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Usability
No answers on this topic
While Trend Micro Email Security provides enhanced email security capabilities to mitigate most email threats one of the major draw back was certain filters do not provide a wider time frame for searches within a single search.
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Support Rating
In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
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As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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Alternatives Considered
Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
Read full review
It's a simple solution to configure and monitor, you just need to edit records in dns and spf. there are pre-set security rules that can be modified and implemented very simply.
You can quickly check the path of an email and the rules that checked the email to understand the cause of the block
Read full review
Return on Investment
  • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
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  • eliminating the threat before it enters the organization makes the network more secure
  • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
  • eliminate spam and ads
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ScreenShots