Symantec Email Security.cloud vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Email Security.cloud
Score 9.0 out of 10
N/A
Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed…N/A
Zoho Mail
Score 9.2 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Symantec Email Security.cloudZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Symantec Email Security.cloudZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Symantec Email Security.cloudZoho Mail
Features
Symantec Email Security.cloudZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Symantec Email Security.cloud
9.6
Ratings
14% above category average
Zoho Mail
8.1
Ratings
3% below category average
Anti-malware9.90 Ratings8.20 Ratings
Customizability9.90 Ratings8.30 Ratings
Data Loss Protection9.00 Ratings8.00 Ratings
Threat Detection9.90 Ratings8.00 Ratings
Sandboxing9.00 Ratings6.50 Ratings
End-to-End Encryption9.80 Ratings8.30 Ratings
Management Tools9.80 Ratings9.00 Ratings
User Ratings
Symantec Email Security.cloudZoho Mail
Likelihood to Recommend
10.0
(0 ratings)
6.5
(0 ratings)
Support Rating
8.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
Symantec Email Security.cloudZoho Mail
Likelihood to Recommend
If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
  • Filters spam and malware on the highest possible level
  • Provides stable service
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  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
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Cons
  • Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
  • Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
  • Advanced filtering and scanning is not quite as good as several competitors
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  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Usability
No answers on this topic
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
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Support Rating
In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
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I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
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Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
  • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
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  • We have several email accounts for a low cost
  • Easy to train new staff on the system
  • Some confusion exists over Zoho One accounts and what is included
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat