Syncro vs. Thinfinity Workspace Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Syncro
Score 9.6 out of 10
N/A
Syncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.
$139
per month per user
Thinfinity Workspace Online
Score 0.0 out of 10
N/A
A digital workspace platform presented as ideal for small and medium organizations. Used to keep teams productive regardless of their location, and provide remote access to applications, desktops and files. Thinfinity Workspace Online Cloud-Based Multi-tenant Remote Access Solution - A browser-based remote access solution. - Manage multiple tenants from one centralized portal. - Onboard new customers in a few simple…
$0
Pricing
SyncroThinfinity Workspace Online
Editions & Modules
Core
$139
per month per user
Team
$189
per month per user
No answers on this topic
Offerings
Pricing Offerings
SyncroThinfinity Workspace Online
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual payment.
More Pricing Information
Features
SyncroThinfinity Workspace Online
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Syncro
8.0
1 Ratings
9% above category average
Thinfinity Workspace Online
-
Ratings
Virtualization monitoring7.01 Ratings00 Ratings
IT Asset Discovery9.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Syncro
6.7
1 Ratings
10% below category average
Thinfinity Workspace Online
-
Ratings
Remote monitoring9.01 Ratings00 Ratings
Network device monitoring7.01 Ratings00 Ratings
Activity Monitoring4.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Syncro
9.0
1 Ratings
19% above category average
Thinfinity Workspace Online
-
Ratings
Patch Management9.01 Ratings00 Ratings
Policy-based automation9.01 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Syncro
7.3
1 Ratings
7% above category average
Thinfinity Workspace Online
-
Ratings
Attended device access8.01 Ratings00 Ratings
Unattended device access8.01 Ratings00 Ratings
Multiple concurrent sessions6.01 Ratings00 Ratings
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User Ratings
SyncroThinfinity Workspace Online
Likelihood to Recommend
9.9
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
SyncroThinfinity Workspace Online
Likelihood to Recommend
SyncroMSP Servably Inc
SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
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Cybele Software, Inc
No answers on this topic
Pros
SyncroMSP Servably Inc
  • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
  • We also utilized the auto billing features which were convenience.
  • The consolidation of both RMM and RSA decreased the amount of software we needed.
  • Also, the user friendliness of the platform allowed employees to use easy.
Read full review
Cybele Software, Inc
No answers on this topic
Cons
SyncroMSP Servably Inc
  • Better project management
  • Ability to create teams
Read full review
Cybele Software, Inc
No answers on this topic
Usability
SyncroMSP Servably Inc
Too expensive for what it is and the lack of support and bug fixes is annoying
Read full review
Cybele Software, Inc
No answers on this topic
Alternatives Considered
SyncroMSP Servably Inc
Much easier to learn and use
Read full review
Cybele Software, Inc
No answers on this topic
Return on Investment
SyncroMSP Servably Inc
  • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
  • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
  • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
Read full review
Cybele Software, Inc
No answers on this topic
ScreenShots

Syncro Screenshots

Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.

Thinfinity Workspace Online Screenshots

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