Synoptix

Synoptix has been great for us to allow end users access to the data and information they need to make informed decisions without letting them have full access to all ERP functions. It has also been very easy to create custom reports that meet our needs. It is also nimble enough to create quick reports that are needed with a small turnaround

Incentivized

• Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
• The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
• Easily maintained and monitored with simple upgrade installations and end point installation.
• Great knowledge base for review and trouble-shooting.
• Highly knowledgeable and easy to work with staff.

Incentivized

• The web portal could be improved both in its presentation and organization of data and speed of delivery.
• It would be ideal to run and publish reports for multi-departmental users in one report. In other words, have a single report with multiple tabs representing each department and not have multiple reports (one for each department).
• When new production filters (under financial setup) are added these should automatically appear in order.

Great product and great support.

It didn't take long to learn how it works and has always been easy to navigate and accomplish all that we have needed. Whenever there have been any issues Synopotix has been great to address them in a timely manner and have always been able to resolve the issues we have had

Incentivized

Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.

Incentivized

Good guidance of what steps will halppen.

Synoptix is more oriented to users as their own developers. You do not need to understand any sort of coding or languages. If you are working in financials you just need to know your trial balance. The menus and programing are so user friendly the programming is "kinda obvious"

Incentivized

• The cost of Synoptix is fairly minimal compared to what it's used for. I would say that strictly from a cost perspective it is a very good value.
• It does save a decent amount of time when pulling financial data, so there are some labor cost savings there.

Incentivized