TaskRay

TaskRay

TaskRay

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TaskRay	Score 8.0 out of 10	N/A	TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.	$25 per month

Pricing

TaskRay

Editions & Modules

TaskRay: $25.00
per month

Offerings

Pricing Offerings
TaskRay
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	TaskRay
Considered Both Products	TaskRay Verified User Anonymous Chose TaskRay In our comparison, TaskRay was the most robust client care and onboarding tool. It had a lot of different features and advantages that we are excited to take advantage of. Incentivized Helpful? Leah Sevey Customer Success Program Manager Chose TaskRay The main reason we chose TaskRay over the others is because it connects to Salesforce. Our sales team already uses several software solutions and the last thing they need is another thing to log into each day. We like the price compared to other PM solutions and we like all of … Incentivized Helpful? Rich Beliveau Senior Success Manager Chose TaskRay TaskRay is a simple solution to install and get moving with. Project creation, stage setup, and task creation are just a few great features that are simple to set up. Remedyforce & Service Manager are a more enterprise type application for more service desk type environments. … Incentivized Helpful? Micah Jones Chief Information Officer Chose TaskRay TaskRay does not require you to be a certified project manager to manage your project like MS Project. We also tried using the salesforce free project solution but it's not as tightly integrated with SF as the TaskRay and again not nearly as easy to use. We also used … Incentivized Helpful? HM Hilary Mohs Client Services Specialist Chose TaskRay We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason … Incentivized Helpful?

Features

TaskRay

Project Management

Comparison of Project Management features of Product A and Product B
	TaskRay 8.6 Ratings 12% above category average
Task Management	8.70 Ratings
Resource Management	8.30 Ratings
Gantt Charts	9.30 Ratings
Scheduling	10.00 Ratings
Workflow Automation	9.00 Ratings
Team Collaboration	9.00 Ratings
Support for Agile Methodology	8.30 Ratings
Support for Waterfall Methodology	8.00 Ratings
Document Management	6.30 Ratings
Email integration	9.00 Ratings
Mobile Access	9.00 Ratings
Timesheet Tracking	10.00 Ratings
Change request and Case Management	8.00 Ratings
Budget and Expense Management	8.00 Ratings

Professional Services Automation

Comparison of Professional Services Automation features of Product A and Product B
	TaskRay 8.5 Ratings 12% above category average
Invoicing	8.00 Ratings
Project & financial reporting	9.00 Ratings
Integration with accounting software	8.50 Ratings

Best Alternatives
	TaskRay
Small Businesses	Stackby Score 9.0 out of 10
Medium-sized Companies	InEight Score 8.3 out of 10
Enterprises	InEight Score 8.3 out of 10
All Alternatives	View all alternatives

User Ratings
	TaskRay
Likelihood to Recommend	8.3 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)
Usability	10.0 (0 ratings)
Support Rating	10.0 (0 ratings)
Implementation Rating	10.0 (0 ratings)

User Testimonials
	TaskRay
Likelihood to Recommend	TaskRay is well suited for any company looking to add structure and efficiency to their client onboarding system. Incentivized Verified User Anonymous Read full review
Pros	Customer Service - TaskRay customer service representatives are consistently responsive, insightful and professional Salesforce Integration - TaskRay is based in Salesforce, and is easy to install and customize, if you already know Salesforce Easy to Use - With a quick start walk through for any first time users, TaskRay quickly educates employees on the core functions. Incentivized HM Hilary Mohs Client Services Specialist Read full review
Cons	During my use, I would at times get responsive issues in regards to tasks opening, editing task details, or moving from stage to stage. This didn't occur for quite some time until we started loading the system with extensive projects and hundreds of tasks to each project. While unfortunate to run into these performance issues, many applications run into similar issues when working many simultaneous tickets at the same time. Customization to the task layouts is a bit cumbersome. If you are running a lot of stages, 8 - 12, moving tasks from one side of the board to the other can take a little bit of work. At the time there were no quick close capabilities on the tasks to redirect the task to its final stage. Incentivized Rich Beliveau Senior Success Manager Read full review
Likelihood to Renew	It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately Incentivized Micah Jones Chief Information Officer Read full review
Usability	Easy Easy Easy to use Incentivized Micah Jones Chief Information Officer Read full review
Support Rating	I have not had many support issues but when I have, they have been courteous helpful, and solved the issue Incentivized Micah Jones Chief Information Officer Read full review
Implementation Rating	Again, just like the app, the implementation was very easy. Incentivized Micah Jones Chief Information Officer Read full review
Alternatives Considered	TaskRay is a simple solution to install and get moving with. Project creation, stage setup, and task creation are just a few great features that are simple to set up. Remedyforce & Service Manager are a more enterprise type application for more service desk type environments. JIRA is a highly used and close favorite with project management. At the end of the day, simplicity for setup and configuration as well as day to day usability went hands down to TaskRay over JIRA. Incentivized Rich Beliveau Senior Success Manager Read full review
Return on Investment	The cost of TaskRay is much less than other project management solutions. Other solutions require you to upgrade for premium features such as Gantt charts or calendar views. It costs $21/month per user. They offer volume (number of users) discounts as well as contract length discounts. Incentivized Leah Sevey Customer Success Program Manager Read full review
ScreenShots