TrustRadius

Tata Communications DIGO vs. Textmagic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tata Communications DIGO
Score 0.0 out of 10
N/A
Tata Communications DIGO is an in-network cloud communication platform that optimises the customer experience through a real-time, omnichannel framework. The solution offers omnichannel Voice, SMS, OTT, and web, and includes functionality for smart IVR, click to call, number verification, authentication, text to speech, and other functions.N/A
Textmagic
Score 8.0 out of 10
N/A
Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
$0.05
per outbound text
Pricing
Tata Communications DIGOTextmagic
Editions & Modules
No answers on this topic
Pay as You Go Plan
$0.05
per outbound text
Pay as You Go Plan
$0.05
per outbound text
Offerings
Pricing Offerings
Tata Communications DIGOTextmagic
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Tata Communications DIGOTextmagic
Considered Both Products
Tata Communications DIGO

No answer on this topic

Textmagic
Daryl Sensenig | TrustRadius Reviewer
Daryl Sensenig
Sales Team Leader
Chose Textmagic
I haven't evaluation many other platforms. I have tried Keap a bit, but it's texting ability is very limited, and it doesn't handle replies well at all.
Chose Textmagic
This was the first product that we tried. I selected it because it had the best value for sending texts out to customers. I liked the trial feature and some discounts on buying credits. Since then, I like the easy to auto-refill the balance so I don't have to worry about adding …
Umarani Paswan | TrustRadius Reviewer
Umarani Paswan
Information Technology Project Manager
Chose Textmagic
TextMagic is a full-featured business SMS platform that can help you grow your business by sending SMS text messages to customers, employees, and vendors.
Verified User
Anonymous
Chose Textmagic
TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
Alissa Hamilton | TrustRadius Reviewer
Alissa Hamilton
Human Resources Manager
Chose Textmagic
We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment.
Verified User
Anonymous
Chose Textmagic
It was a mistake to select textmagic.
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Tata Communications DIGOTextmagic
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User Ratings
Tata Communications DIGOTextmagic
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Tata Communications DIGOTextmagic
Likelihood to Recommend
No answers on this topic
TextMagic was the perfect choice for what we wanted to do, which was sending a COVID screening questionnaire on a daily basis to our staff.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Easy to use
  • Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
  • Multiple users are able to work off of the same account
  • Detailed records kept of each text conversation
Courtney Kuzmich | TrustRadius Reviewer
Courtney Kuzmich
Office Manager
Read full review
Cons
No answers on this topic
  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
SS
Read full review
Usability
No answers on this topic
It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
SS
Read full review
Alternatives Considered
No answers on this topic
TextMagic is a full-featured business SMS platform that can
help you grow your business by sending SMS text messages to customers,
employees, and vendors.
Umarani Paswan | TrustRadius Reviewer
Umarani Paswan
Information Technology Project Manager
Read full review
Return on Investment
No answers on this topic
  • It's just a small part of our communications with employees but they appreciate it very much!
  • It is a very cost effective communications tool.
  • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
Alissa Hamilton | TrustRadius Reviewer
Alissa Hamilton
Human Resources Manager
Read full review
ScreenShots