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TeamDynamix IT Service Management (ITSM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamDynamix IT Service Management (ITSM)

    Score8.8 out of 10
    N/ATeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to the user's company. Project Portfolio Management supports waterfall, agile, card wall or task lists, depending on the project type.…N/A
    Pricing
    TeamDynamix IT Service Management (ITSM)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    TeamDynamix IT Service Management (ITSM)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    TeamDynamix IT Service Management (ITSM)
    Considered Both Products
    TeamDynamix
    Chose TeamDynamix IT Service Management (ITSM)
    TeamDynamix offered what we wanted more than anyone else, with a little cost as well.
    Incentivized
    Chose TeamDynamix IT Service Management (ITSM)
    There are plenty of programs and websites out there that do the same things, but when compared to TeamDynamix and their level of support that they provide, I don't feel that it can be matched. The simple UI for our end-users and technicians creates a tremendous amount of value. …
    Incentivized
    Chose TeamDynamix IT Service Management (ITSM)
    TeamDynamix IT Service Management was a much more cost-effective solution. The company provides exceptional service and is very customer-focused.
    Incentivized
    Chose TeamDynamix IT Service Management (ITSM)
    Because it gives the total time and fetched taking after for laborers to give the advantageous payrolls and alter the charge sheets with correct information and friendly tool.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    TeamDynamix IT Service Management (ITSM)
    Incident and problem management
    Comparison of Incident and problem management features of TeamDynamix IT Service Management (ITSM)
    Feature
    TeamDynamix IT Service Management (ITSM)
    9.4
    4 Ratings
    Organize and prioritize service tickets9.54 Ratings
    Expert directory9.54 Ratings
    Service restoration9.54 Ratings
    Self-service tools9.54 Ratings
    Subscription-based notifications8.94 Ratings
    ITSM collaboration and documentation9.54 Ratings
    ITSM reports and dashboards9.54 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of TeamDynamix IT Service Management (ITSM)
    Feature
    TeamDynamix IT Service Management (ITSM)
    8.6
    4 Ratings
    Configuration mangement8.64 Ratings
    Asset management dashboard8.94 Ratings
    Policy and contract enforcement8.33 Ratings
    Change management
    Comparison of Change management features of TeamDynamix IT Service Management (ITSM)
    Feature
    TeamDynamix IT Service Management (ITSM)
    8.5
    4 Ratings
    Change requests repository8.54 Ratings
    Change calendar7.44 Ratings
    Service-level management9.54 Ratings
    User Ratings
    TeamDynamix IT Service Management (ITSM)
    Likelihood to Recommend
    9.5
    (4 ratings)