Teamleader vs. Teamwork.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Teamleader
Score 6.0 out of 10
Mid-Size Companies (51-1,000 employees)
Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…
$59
2 users/month
Teamwork.com
Score 8.9 out of 10
N/A
Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Headquartered in Cork,…
$13.99
per month per user
Pricing
TeamleaderTeamwork.com
Editions & Modules
Projects
$59.00
2 users/month
Project Management
$59.00
2 users/month
Support tickets
$59.00
2 users/month
Deliver
$13.99
per month per user
Grow
$25.99
per month per user
Free Forever
Free
Up to 5 users
Scale
Contact sales team
Offerings
Pricing Offerings
TeamleaderTeamwork.com
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$29 2 users/monthOptional
Additional Detailsextra user is + $12.00/user/monthA discount is offered for annual billing.
More Pricing Information
Community Pulse
TeamleaderTeamwork.com
Features
TeamleaderTeamwork.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Teamleader
8.6
Ratings
11% above category average
Teamwork.com
-
Ratings
Customer data management / contact management8.00 Ratings00 Ratings
Workflow management5.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.00 Ratings00 Ratings
Quote & order management10.00 Ratings00 Ratings
Interaction tracking10.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Teamleader
8.3
Ratings
10% above category average
Teamwork.com
-
Ratings
Case management10.00 Ratings00 Ratings
Call center management7.00 Ratings00 Ratings
Help desk management8.00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Teamleader
10.0
Ratings
27% above category average
Teamwork.com
-
Ratings
Lead management10.00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Teamleader
9.0
Ratings
17% above category average
Teamwork.com
-
Ratings
Task management10.00 Ratings00 Ratings
Billing and invoicing management9.00 Ratings00 Ratings
Reporting8.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Teamleader
6.5
Ratings
14% below category average
Teamwork.com
-
Ratings
Custom fields7.00 Ratings00 Ratings
Custom objects6.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Teamleader
9.0
Ratings
8% above category average
Teamwork.com
-
Ratings
Single sign-on capability9.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Teamleader
6.0
Ratings
20% below category average
Teamwork.com
-
Ratings
Compensation management6.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Teamleader
10.0
Ratings
31% above category average
Teamwork.com
-
Ratings
Mobile access10.00 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Teamleader
-
Ratings
Teamwork.com
9.3
Ratings
19% above category average
Task Management00 Ratings10.00 Ratings
Resource Management00 Ratings10.00 Ratings
Gantt Charts00 Ratings9.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings9.00 Ratings
Team Collaboration00 Ratings10.00 Ratings
Support for Agile Methodology00 Ratings9.00 Ratings
Support for Waterfall Methodology00 Ratings9.00 Ratings
Document Management00 Ratings9.00 Ratings
Email integration00 Ratings9.00 Ratings
Mobile Access00 Ratings9.00 Ratings
Timesheet Tracking00 Ratings9.00 Ratings
Change request and Case Management00 Ratings9.00 Ratings
Budget and Expense Management00 Ratings9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Teamleader
-
Ratings
Teamwork.com
3.8
Ratings
66% below category average
Quotes/estimates00 Ratings1.20 Ratings
Invoicing00 Ratings1.20 Ratings
Project & financial reporting00 Ratings8.00 Ratings
Integration with accounting software00 Ratings5.00 Ratings
User Ratings
TeamleaderTeamwork.com
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
9.1
(0 ratings)
Support Rating
10.0
(0 ratings)
8.8
(0 ratings)
User Testimonials
TeamleaderTeamwork.com
Likelihood to Recommend
Teamleader is very useful in terms of collecting even old patients data and compare it to the new ones, in order to create a tendency and prediction. Tools are very specific and allows to create a development to help other teammates. Performance wise.
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Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
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Pros
  • Comply clients data
  • Invoices
  • Track and measure time for projects
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  • I am a believer that simple and easy should be the key to create great opportunities.
  • Teamwork has helped me to turn simple task management into the execution of large, massive projects.
  • It has certainly worked great in helping to maintain workflow in my department.
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Cons
  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
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  • Visualization needs to be improved, charts graphs are limited
  • Value stream mapping should be available to determine and prioritize the work.
  • Documentation should be available stepwise with export and printable facility.
  • It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
  • Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
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Likelihood to Renew
No answers on this topic
We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
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Usability
Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
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The web based user interface is familiar, flexible (boards, task lists, and Gantts) and feature-rich. It is simple enough for the beginner to be effective and robust enough for experienced users to gain efficiencies with advanced techniques. Reporting is intuitive and can be customized for transfer via email or to paper. Great interoperability with other tools make teamwork dependable and a good partner for the overall technology stack.
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Support Rating
Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
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The support service provided by Teamwork is excellent, and one of the best I've experienced. This is for the following reasons: (1) The speed at which they respond to queries I raise (2) The depth of understanding they have of the product (3) The way in which they are able to understand my questions without needing me to re-explain (4) The quality of the documentation available online (5) The openness they express about current issues and downtime
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Alternatives Considered
Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
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I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
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Return on Investment
  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
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  • Overall, it keeps our team on track ensuring that all of our projects are on time and on budget, which definitely contributes to our retention rates.
  • It ensures that we're tracking time on billable tasks which contributes directly to our bottom line.
  • Teamwork Projects also helps us better forecast when a clients project can be completed (alongside the other work our team needs to accomplish) AND it helps us more accurately quote projects in the future because we have historical time tracking data saved.
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ScreenShots

Teamleader Screenshots

Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices

Teamwork.com Screenshots

Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view