TeamViewer

TeamViewer

2,592 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TeamViewer	Score8.5 out of 10	N/A	TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.	$299 per year

Pricing

TeamViewer

Remote Access: $24.90
per month (billed annually) 1 Licensed User
Business: $50.90
per month (billed annually) 1 Licensed User
Premium: $102.90
per month (billed annually) 15 Licensed Users
Corporate: $206.90
per month (billed annually) 30 Licensed Users

Pricing Offerings
TeamViewer
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Optional

—

Community Pulse
Key User Insights
	TeamViewer
Considered Both Products	TeamViewer Verified User Chose TeamViewer Very easy, no advanced config needed. Highly reliable even on low bandwidth. Strong encryption, 2fA session logging. Work on cross-platfrom like windows, Linux, macOS etc. Smooth even under average network. Session recording, unattended accessc and chat. Strong enterprise … Incentivized Helpful? Virendra Deshmukh IT Executive in Information Technology at Origin Logistics Private Limited (Information Technology Services, 51-200 employees) Chose TeamViewer Reliability, sophisticated features, and strong security were the main factors for selecting TeamViewer over AnyDesk. Incentivized Helpful? Verified User Chose TeamViewer It offered a seamless and secure remote connection experience Incentivized Helpful? Verified User Chose TeamViewer Seems more secure and cost-efficient experience, which is why our company chose to work with TeamViewer instead. Incentivized Helpful? Sushant Vardam Assistant manager IT in Information Technology at Origin Logistics pvt Ltd (Warehousing, 51-200 employees) Chose TeamViewer We choose TeamViewer due to its features and reputation. Incentivized Helpful? Devendra Kumar SOFTWARE TESTING MANAGER in Information Technology at Adobe (Computer Software, 10,001+ employees) Chose TeamViewer The main reason why we have chosen TeamViewer over others was its high end support system and robust technologies. along with some really good features in competitive pricing which was again a gamechanger. The user interface is great and tracking things has been made so easy by … Incentivized Helpful? Bailey Uhl Web Developer & Designer in Research & Development at Kinsley Construction (Construction, 1001-5000 employees) Chose TeamViewer It was cost friendly compared to them and it also provided us with a sleek and modern interface with no distruptions. Also unlike some tools TeamViewer allows secure remote access without the need for complex vpn set up. It was also very userfriendly and easier to setup and … Incentivized Helpful? Verified User Chose TeamViewer Back in the day TeamViewer was great, but the company changed ownership and, in my opinion, things have gone downhill. Incentivized Helpful? Verified User Chose TeamViewer TeamViewer has better feature as compared to other software they provide alot of amazing feature in one software like remote access video and audio conferencing and file sharing process with using all of these we are able to do our work more easily along with that they provide … Incentivized Helpful? Chirag Khanduja QA Engineer in Quality Assurance at Squareboat (Computer Software, 51-200 employees) Chose TeamViewer Basically we require only one tool for meeting as well as for remote connection so we prefer it as well as file transfer is also one of the requirements so we prefer to use this instead of taking different tools subscription Incentivized Helpful? Verified User Chose TeamViewer Screen sharing in Zoom is not very good, as we faced a screen blackout issue during remote control, but Team Viewer provides a better environment for remote control. It is easy to access other computers by using a key, and it provides many things during meetings, increasing … Incentivized Helpful? Verified User Chose TeamViewer I used AnyDesk before because it was fast and cheaper. I switched to TeamViewer because it has more features, like remote printing, and works better with different devices. TeamViewer also gives better support and tools for managing multiple clients. Incentivized Helpful? Sander de Beus IT Service Coördinator in Information Technology at Brightforward (Information Technology & Services, 11-50 employees) Chose TeamViewer First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, … Incentivized Helpful? Isaac Silvin Dass Business Development Manager in Information Technology at Iksula Services Pvt. Ltd (Information Technology & Services, 501-1000 employees) Chose TeamViewer TeamViewer was selected primarily due to its broader range of features for larger teams and complex support needs including multi user sessions, Comprehensive remote support, Device Management Tools, Cross Platform Support, integration with other business systems. For business … Incentivized Helpful? Verified User Chose TeamViewer No we do not use other then TeamViewer. TeamViewer offers enterprise-grade security, two-factor authentication, and compliance with GDPR, HIPAA, and SOC 2. AnyDesk has had past security concerns (e.g., vulnerability exploits). TeamViewer provides features like centralized … Incentivized Helpful? Verified User Chose TeamViewer I used it to get the files and remote access, but if required, meeting time, that feature is not there, so I chose TeamViewer. Incentivized Helpful? James Mathias Senior Technology Integration Specialist in Information Technology at Washington & Lee Univ (Higher Education, 201-500 employees) Chose TeamViewer I personally prefer TeamViewer because of the added features, i.e. remote reboot with auto reconnect. TeamViewer Host also provides unattended access if required. Incentivized Helpful? Vineet Chaudhary IT Manager in Information Technology at WAPCOS Ltd. (Government Administration, 1001-5000 employees) Chose TeamViewer TeamViewer is very well known for stability and strong performance (can lag on low-speed internet) whereas AnyDesk Incentivized Helpful? Pankaj Prashad Assistant Manager F &A in Finance and Accounting at Rockman Industries Limited (Automotive, 1001-5000 employees) Chose TeamViewer I am using above listed software's. TeamViewer is best for IT Teams for remote troubleshooting. It has advance features like file transfer, session recording and multidevice support. It is secured and trusted platform as using this from so many years. It provides cross platform … Incentivized Helpful? John Demar President and Principal Consultant in Information Technology at Demtron, Inc. (Computer Software, 1-10 employees) Chose TeamViewer For our purposes, each is roughly equivalent in features and usability. I do actually use all three of them and have used TeamViewer primarily when jointly supporting clients with other contractors. Incentivized Helpful? Akshat Rana Technical Support in Customer Service at SoftBuddy (Computer Software, 1-10 employees) Chose TeamViewer We selected TeamViewer due to its unique suite of features. Comparing connection latency with other platforms, TeamViewer outperformed them while being more performant, using fewer system resources. Unlike other platforms, which keep alerts about usage plans and advertise the … Incentivized Helpful? Verified User Chose TeamViewer TeamViewer works well as back of other remote desktop access solutions. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

TeamViewer

Comparison of Remote Administration features of TeamViewer
Feature	TeamViewer 8.4 470 Ratings
File transfer	8.7440 Ratings
Instant message	8.5406 Ratings
Access to sleeping/powered-off computers	7.9305 Ratings
Session record	8.5307 Ratings
Annotations	7.387 Ratings

User Ratings
	TeamViewer
Likelihood to Recommend	8.7 (521 ratings)
Likelihood to Renew	10.0 (64 ratings)
Usability	9.0 (57 ratings)
Availability	9.1 (5 ratings)
Performance	9.1 (5 ratings)
Support Rating	9.5 (50 ratings)
In-Person Training	9.1 (2 ratings)
Online Training	9.1 (4 ratings)
Implementation Rating	8.9 (80 ratings)
Configurability	9.1 (4 ratings)
Ease of integration	9.1 (5 ratings)
Product Scalability	9.1 (5 ratings)
Vendor post-sale	8.4 (5 ratings)
Vendor pre-sale	9.1 (5 ratings)