Telegram vs. WhatsApp Business

Telegram

94 Reviews and Ratings

WhatsApp Business

200 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Telegram	Score9.2 out of 10	N/A	Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.	N/A
WhatsApp Business	Score8.5 out of 10	N/A	WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.	N/A

Pricing

Telegram

WhatsApp Business

No answers on this topic

WhatsApp Business: Free

Pricing Offerings
Telegram	WhatsApp Business
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Telegram	WhatsApp Business
Considered Both Products	Open Source MD Rafsanjani CEO in Professional Services at Tour Group BD (Leisure, Travel & Tourism, 11-50 employees) Chose Telegram I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but … Incentivized Helpful? Isabel Sam Owner at Isabel Azalia Portrait Design (Arts & Crafts, 1-10 employees) Chose Telegram Telegram is hands down superior when it comes to privacy. They can also just handle more people and make searching for previous conversations a breeze. It's not entertaining as much as whatsapp is, but the privacy is amazing, and the video quality is perfect! I highly recommend … Incentivized Helpful? Hasan Md Ripon Managing Director in Sales at B.Baria Hardware Solution (Business Supplies & Equipment, 11-50 employees) Chose Telegram Telegram offers more data security than compared with WhatsApp Business. The channel feature is much more effective than product catalogue option in WhatsApp for business. Telegram is widely used by larger customer base and I do import products from some countries where they … Incentivized Helpful? Samira Islam Resmi Assistant Professor at Atish Dipankar University of Science & Technology (Education Management, 201-500 employees) Chose Telegram Telegram's platform enables for the transfer of large files, making it an ideal medium for file sharing. I can transmit and Incentivized Helpful? Rahat Afnan Business Development Manager in Information Technology at Intertech Digital Ltd. (Information Technology & Services, 51-200 employees) Chose Telegram Telegram is more secure and more precise than WhatsApp. More flexible and more engagement is possible than WhatsApp. Incentivized Helpful? Fernanda Alonso CX in Customer Service at Obra (Design, 1-10 employees) Chose Telegram Telegram has a security that has already been tested and that guarantees that my information will not be leaked to other partner software as with its main competitor. In addition, there is no limit on the number of people in a group and within broadcast lists, which is the most … Incentivized Helpful?	Meta Platforms Inc Hasan Md Ripon Managing Director in Sales at B.Baria Hardware Solution (Business Supplies & Equipment, 11-50 employees) Chose WhatsApp Business Telegram is a good application but it is not as widely used as WhatsApp. Moreover, operating Telegram might be tough for general users. WhatsApp Business is enriched with extreme business features that help the owners of any SME grow furthest. The catalogs and sales/order … Incentivized Helpful? Amir Ebrahimi Co-founder and CMO in Corporate at ProsperGroups (Marketing & Advertising, 1-10 employees) Chose WhatsApp Business WhatsApp has been my choice for a few reasons. 1) being already sth I use everyday 2) more reasonable in terms of pricing compared to Zoom and others 3) more widely accepted, compared to Telegram and viber. The familiarity of WhatsApp I think is the winner here. Others are … Incentivized Helpful? Samira Islam Resmi Assistant Professor at Atish Dipankar University of Science & Technology (Education Management, 201-500 employees) Chose WhatsApp Business I can expand the group to about 200 persons and have them speak with one another. This makes communicating with a large group of individuals a breeze. In addition to chatting, WhatsApp may be used for audio and video conversations. I may connect with my team members and … Incentivized Helpful? Verified User Chose WhatsApp Business The most effective aspect is its privacy, it increases the number of clients as well as simplifies the business. It's safe to keep payment records, by sharing screenshots with clients and making the complete record in a group with all screenshots and receipts. Thus, highly … Incentivized Helpful? Nilufa Hossain IT Specialist in Research & Development at Lamda I-TECH (Information Technology & Services, 11-50 employees) Chose WhatsApp Business WhatsApp Business is a great tool for businesses, which is why so many people use it. Many options are available, including video calling, calling, and the ability to set up automatic alerts for important events. Business users will find that WhatsApp is more than just a … Incentivized Helpful? Fernanda Alonso CX in Customer Service at Obra (Design, 1-10 employees) Chose WhatsApp Business We opted for Whatsapp Business for [a] large number of adept people. Compared to other products, Whatsapp has already been disseminated all over the world, which makes it much easier for users to use. The fact that we can use it on cell phones and computers brings us even more … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Telegram	WhatsApp Business
Likelihood to Recommend	9.9 (8 ratings)	9.6 (24 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (1 ratings)
Usability	- (0 ratings)	9.9 (4 ratings)
Support Rating	- (0 ratings)	8.3 (4 ratings)