TrustRadius

Telesign Omnichannel Experiences vs. Textmagic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Telesign Omnichannel Experiences
Score 0.0 out of 10
N/A
Telesign Omnichannel allows businesses to connect to customers globally across SMS, MMS, RCS, email, WhatsApp, and Viber within an API. Telesign Omnichannel Messaging products allow companies to integrate their customers’ preferred channels into their website.N/A
Textmagic
Score 8.0 out of 10
N/A
Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
$0.05
per outbound text
Pricing
Telesign Omnichannel ExperiencesTextmagic
Editions & Modules
No answers on this topic
Pay as You Go Plan
$0.05
per outbound text
Pay as You Go Plan
$0.05
per outbound text
Offerings
Pricing Offerings
Telesign Omnichannel ExperiencesTextmagic
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Telesign Omnichannel ExperiencesTextmagic
User Ratings
Telesign Omnichannel ExperiencesTextmagic
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Telesign Omnichannel ExperiencesTextmagic
Likelihood to Recommend
No answers on this topic
TextMagic was the perfect choice for what we wanted to do, which was sending a COVID screening questionnaire on a daily basis to our staff.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Easy to use
  • Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
  • Multiple users are able to work off of the same account
  • Detailed records kept of each text conversation
Courtney Kuzmich | TrustRadius Reviewer
Courtney Kuzmich
Office Manager
Read full review
Cons
No answers on this topic
  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
SS
Read full review
Usability
No answers on this topic
It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
SS
Read full review
Alternatives Considered
No answers on this topic
TextMagic is a full-featured business SMS platform that can
help you grow your business by sending SMS text messages to customers,
employees, and vendors.
Umarani Paswan | TrustRadius Reviewer
Umarani Paswan
Information Technology Project Manager
Read full review
Return on Investment
No answers on this topic
  • It's just a small part of our communications with employees but they appreciate it very much!
  • It is a very cost effective communications tool.
  • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
Alissa Hamilton | TrustRadius Reviewer
Alissa Hamilton
Human Resources Manager
Read full review
ScreenShots