TestComplete vs. TestRail

TestRail

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TestComplete	Score 8.0 out of 10	N/A	TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.	$2,256 per license
TestRail	Score 6.9 out of 10	N/A	TestRail by Gurock, an IDERA company, is presented as a complete web-based test case management solution to manage, track, and organize your software testing efforts.	$35 per month billed annually per user

Pricing

TestComplete

TestRail

Editions & Modules

Node-Locked Base: 2,256
per license
Node-Locked Pro: 3,950
per license
Float - Base: 5,077
per license
Float - Pro: 7,901
per license

Professional Cloud: $35
per month billed annually per user
Professional Cloud: $38
per month per user
Enterprise Cloud: $71
per month billed annually per user

Offerings

Pricing Offerings
TestComplete	TestRail
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Pay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.

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More Pricing Information

Community Pulse
	TestComplete	TestRail
Considered Both Products	TestComplete Verified User Anonymous Chose TestComplete SonarQube and Visual Studio Test Professional Incentivized Helpful? Verified User Anonymous Chose TestComplete We still use both products in our company, since Postman is mainly used for backend automation and TestComplete for frontend automation. The difference is that via Postman you can easily write tests that send different requests to your server, get the response, and compare them … Incentivized Helpful? JK Jinuraj Kottackel Senior Test Enginner Chose TestComplete I have evaluated Tricentis Tosca and another product along with TestComplete. TestComplete is much better [and more] user friendly. Incentivized Helpful? Verified User Anonymous Chose TestComplete TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases … Incentivized Helpful? Verified User Anonymous Chose TestComplete For their special field (API & web testing) I choose those products over TestComplete Incentivized Helpful? AP Atul Patil Senior Test Engineer Chose TestComplete Below are the points why we selected TestComplete 1. Better UI. 2. Plenty of validation cases supports i.e. checkpoints. 3. Multiple scripting languages. 4. Better accuracy and robustness. 5. Good documentation and Video tutorials. 6. Great support team. Incentivized Helpful? Verified User Anonymous Chose TestComplete Based on my evaluation regards to the product cost, useability, the TestComplete came first on my selections. Incentivized Helpful? Michal Ignaczak Senior Test Software Engineer Chose TestComplete TestStand is a much more complex tool than TestComplete and it's for a little bit different solutions I think. For desktop apps I would use the TestComplete, For Mobile / Web -> Python + Behave + Pytest selenium - TestComplete is much overcomplicated and slow! For … Incentivized Helpful? MM Mohammed Mitha CTO (Chief Technical Officer) Chose TestComplete The major advantage over other tools is the ease of use. A chimp will be able to figure out TestComplete whereas the others require extensive coding knowledge Incentivized Helpful? FO Femi Oyewole Team Lead Chose TestComplete I know from using other tools in the past years that TestComplete could be more cost-effective, yet still get the job done. Incentivized Helpful? AM Axel Madode QA Senior Analyst Chose TestComplete TestComplete is more complete than Cypress.io because Cypress.io is only used to complete end-to-end testing for web apps. These two tools are user friendly and easy to use. For the needs of our company, we have chosen TestComplete for the variety of testing applications. Incentivized Helpful? AE alexandre elatmani Manager QA service Chose TestComplete TestComplete was effective and cheaper than quick test Pro Incentivized Helpful? Verified User Anonymous Chose TestComplete TestComplete is a robust test automation tool and not for someone who expects to just record and playback. This can be done with [TestComplete], but the strength of the tool is the ability to code complex actions and capturing of objects. The reporting of results is also … Incentivized Helpful? DG Dale Ganus Associate Managing Director Chose TestComplete It has been almost 5 years since we researched products, but TestComplete gave us the best overall advantage to achieve our goals. So, that is why we chose it. Incentivized Helpful? Verified User Anonymous Chose TestComplete It's been a long time so it may not be a fair assessment, but I don't recall IBM's product being as easy to use or have as many features. Incentivized Helpful? Verified User Anonymous Chose TestComplete We used before the Coded UI Tests which are in Visual Studio / Azure DevOps, and the tests were impossible to maintain and very very flaky. Then in 2015, we selected TestComplete, as it was clearly the tool with the most feature for desktop UI testing. Selenium was … Incentivized Helpful? PP Paul Porkhovnik QA Engneer Chose TestComplete We evaluate several different products, but TestComplete fits the best for our Windows base application. Incentivized Helpful? Verified User Anonymous Chose TestComplete We are using Katalon for web-based applications, mainly because our QA engineers have a strong experience with it. But it does not allow precise item identification in Delphi-based applications and that was a show stopper for us. Having received recommendations for … Incentivized Helpful? AK Aravinda Kodihalli Seenaiah Project Lead Chose TestComplete [...] Incentivized Helpful? MK Mohammad Khiabani Senior Quality Assurance Engineer Chose TestComplete Very close evaluations on all tools Incentivized Helpful? Verified User Anonymous Chose TestComplete TestComplete was selected after trying multiple product offerings. Initially these product offerings were installed with trail keys, and various factors were weighted and sized based on complexity to install, and ease of use. TestComplete scored higher than any other product … Incentivized Helpful? Verified User Anonymous Chose TestComplete TestComplete gives the best option of record and playback. Also, it does not have any problem with object recognition just like Selenium. Selenium needs more manual efforts in selecting the object properties and utilizing them. Also, Selenium needs a good command of one coding … Incentivized Helpful? Verified User Anonymous Chose TestComplete TestComplete stacks up because its UI is easier to use than that of Ranorex Studio. Incentivized Helpful? Ben Fishel-Brown Test Automation & Security Team Lead Chose TestComplete We aren't 100% sure that we will stick with TestComplete for our web-based UI testing for the long haul because Selenium is a bit lighter on the overhead front, but we definitely really like it for testing our standalone applications and utilities. As far as a complete testing … Incentivized Helpful? Verified User Anonymous Chose TestComplete We use TestExecute together with TestComplete. The ease of use is one of the reasons we have stuck with it for years now. Developers are satisfied due to the time saved with this tool. If you are still hesitating—don’t. We try to find the replacement, but so far can’t because … Incentivized Helpful?	TestRail Alfiya Mukadam Software Engineer Chose TestRail Jira Software and BrowserStack Incentivized Helpful? Binoy Shah Software Integration Tester Chose TestRail TestRail definitely saves times. I work in a company that consists of several development teams, all of which have different processes. Some of the teams leverage test cases, some do not. I've noticed that the turn around time it takes for me to pick up a ticket, QA it, and … Incentivized Helpful?

Features

TestComplete

TestRail

Test Management

Comparison of Test Management features of Product A and Product B
	TestComplete - Ratings	TestRail 7.5 Ratings 7% below category average
Centralized test management	00 Ratings	7.70 Ratings
Manage test hosts and schedules	00 Ratings	7.00 Ratings
Map tests to user stories	00 Ratings	7.70 Ratings
Test execution reporting	00 Ratings	8.20 Ratings
Defect management	00 Ratings	7.00 Ratings

Best Alternatives
	TestComplete	TestRail
Small Businesses	BrowserStack Score 8.6 out of 10	BrowserStack Score 8.6 out of 10
Medium-sized Companies	ReadyAPI Score 7.0 out of 10	OpenText ALM/Quality Center Score 8.0 out of 10
Enterprises	ReadyAPI Score 7.0 out of 10	OpenText ALM/Quality Center Score 8.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	TestComplete	TestRail
Likelihood to Recommend	7.0 (0 ratings)	7.5 (0 ratings)
Likelihood to Renew	8.1 (0 ratings)	- (0 ratings)
Usability	7.8 (0 ratings)	7.0 (0 ratings)
Support Rating	6.6 (0 ratings)	- (0 ratings)
Implementation Rating	6.7 (0 ratings)	- (0 ratings)

User Testimonials
	TestComplete	TestRail
Likelihood to Recommend	Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched Verified User Anonymous Read full review	Well suited - where you have a set of cases defined say for regression and then you can mark them as Pass/Fail/Skipped, etc. If you wish to present the impact of certain set of new features, bug fixes,etc, you can use this tool Not well suited- where the user is naive and don’t have much understanding of test reporting tools as this tool is slightly difficult to learn at a glance Incentivized Alfiya Mukadam Software Engineer Read full review
Pros	TestComplete is great for working with our non-web applications. TestComplete allows us to interface with our web application in a robust way. Despite the age of our architecture, TestComplete handles the old stuff that's been around a while as well as the newer technology when we are able to implement it. Incentivized Ben Fishel-Brown Test Automation & Security Team Lead Read full review	Beautiful and productive UI. Nice filtering system allowing me to find what I need quickly. Incentivized Binoy Shah Software Integration Tester Read full review
Cons	Would love to see TC be a plugin for Visual Studio. Instead of VBScript or JavaScript, to use C# or VB.NET Easier to set up with iOS. Android is not bad but iOS seems slow and confusing to get up and running Built-in PDF reading support, built in Excel API Incentivized Verified User Anonymous Read full review	UI has a lot scope of improvement Uploading of test screenshots and managing them can be more effective User experience can be improved Tracking of tests can be more simplified Incentivized Alfiya Mukadam Software Engineer Read full review
Likelihood to Renew	We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts. Incentivized Verified User Anonymous Read full review	No answers on this topic
Usability	It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed. Incentivized Verified User Anonymous Read full review	As I am a tester, for me I found this tool to be new in terms of everything like the management of tests, plans, releases, reporting,etc. It is overall a good tool for test reporting and can be used for reference in the future. I liked several features of on the go placement of screenshots. Also I feel like the UI , the font, the color combination can be improved Incentivized Alfiya Mukadam Software Engineer Read full review
Support Rating	Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request. Incentivized Verified User Anonymous Read full review	No answers on this topic
Implementation Rating	If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers Incentivized Yury Vakhatov Test Automation Engineer Read full review	No answers on this topic
Alternatives Considered	TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process. Incentivized Verified User Anonymous Read full review	TestRail definitely saves times. I work in a company that consists of several development teams, all of which have different processes. Some of the teams leverage test cases, some do not. I've noticed that the turn around time it takes for me to pick up a ticket, QA it, and then pass/fail/send feedback is much faster when there is a test case created as I'm not reading through ticket description/comments to figure out what needs to be QA'd. Incentivized Binoy Shah Software Integration Tester Read full review
Return on Investment	Improved product quality overall, since automating tedious tests frees up time and is not prone to fatigue When getting started - depending on the complexity of the software/UI tested - it can be a time sink before it brings actual value, and changes to the structure of the UI need to be communicated early, so the changes can be implemented on time to run the automation Once set up, the maintenance cost is low, and the automation frees up a lot of resources especially in an agile environment where there are a lot of releases that would need regression tests. Incentivized Verified User Anonymous Read full review	We are able to easily pull reports any time management would like to see them Jira integration makes it easy to attach to stories/defects and save time A quick overview at the system's health as a whole is easy to see from TestRail Incentivized LK Lisa Krol Quality Assurance Engineer Read full review
ScreenShots