| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Tethr | Score10 out of 10 | N/A | Tethr, from CollabIP in Austin, consumes conversational data from the network, cloud or premise using enterprise-class design to ensure security and privacy, to provide insights from customer phone calls and chats. Tethr comes standard with hundreds of pre-built insight categories based on service, sales and CX research. The solution also produces the Tethr Effort Index (TEI) a machine learning-based predictive customer effort score that helps enable users to track customer effort at a… | N/A |
 Verint Speech and Text Analytics | Score8.4 out of 10 | N/A | Verint Speech Analytics is a tool used to transcribe and analyze millions of calls to discover customer insights and improve contact center performance in the cloud. | N/A |
| Tethr | Verint Speech and Text Analytics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Tethr | Verint Speech and Text Analytics | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Tethr | Verint Speech and Text Analytics | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.4 |
| Likelihood to Renew | - | 9.6 |
| Usability | - | 7.7 |
| Availability | - | 10.0 |
| Performance | - | 3.0 |
| Product Scalability | - | 5.0 |