Text Request vs. Trengo
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Text Request | Score9.7 out of 10 | N/A | Text Request is a business texting platform built to ignite customer engagement. It is a plug-and-play messaging solutions to everyday communication problems that enables businesses to connect to customers anytime, anywhere. Text Request is designed to scale from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on its API. | $59 per month |
 Trengo | N/A | N/A | Trengo is a customer communication platform used to streamline communication channels into one inbox for team collaboration, automated conversations and to deliver amazing customer experiences. This one inbox for customer contact channels supports social messaging (like WhatsApp), Chat, Email, Voice & Text. | $22 per month per agent |
| Text Request | Trengo | |||||||||||||||
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 20-25% discount for annual pricing. | ||||||||||||||
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| Text Request | Trengo | |
|---|---|---|
| Likelihood to Recommend | 9.3 | - |
| Likelihood to Renew | 9.1 | - |
| Usability | 9.1 | - |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.1 | - |
| Configurability | 4.5 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Product Scalability | 8.2 | - |
| Professional Services | 8.2 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |