Textedly vs. Trumpia

In my opinion, this program would be well suited for any business that wants to keep its employees engaged. It gives almost a personal touch to let them know about alerts, company activities, office closures, etc.

Incentivized

Trumpia allows our clients to pick from simple features such as sending a message to many but also allows for more complex messaging through collecting data and data sets to separate departments. The ability to target the audience based on the filters has been very valuable for our customers to get the most out of the platform.

• Real time updates.
• Piece meal subscriptions.
• Distribution of information.

Incentivized

• Trumpia is very user-friendly and easy to use. I can have a text sent up to a large list within 15 minutes.
• It is very easy to pull text opt ins and opt outs from Trumpia so we can ensure we are always staying on top of those.
• Trumpia is very cost-effective if you are sending only 1-2 texts per month.

Incentivized

• When I delete someone from the system because they have left the company, I'd like to see them actually DELETED from textedly.

Incentivized

• Pausing scheduled messages
• seamless new UI
• Automated formatting of MMS

From my experience, their customer service has been disappointing. They have not been willing to work with me and my needs. When pricing was significantly increased, I was not informed of this in advance. It simply increased and I discovered it by accident while reviewing my subscription.

It is easy to use and I am now familiar with the platform

Incentivized

Sometimes I wonder if I'm just overlooking something because it's so easy to use. It literally took no time to be up and running with this program.

Incentivized

When I ask questions to customer service, the questions are not all answered. They do not come back with alternative suggestions for me and my subscription. They are not rude but only provide standard "answers" that it appears they have been coached to give

We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works

Incentivized

• Textedly has freed up a lot of my time previously sending out individual messages to different contacts. With the built-in client database and the ability to quickly send off mass messages, I now have more time to focus on the areas of my business I'd been neglecting.

Incentivized

• Trumpia has helped us improve our efficiency.

Incentivized