TrustRadius

Textel

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Textel
Score 9.0 out of 10
N/A
Textel is a texting software for contact centers specifically designed to improve the customer experience, increase customer engagement, and improve contact center performance and efficiency through the complete integration with CCaaS platforms, such as NICE, Genesys, RingCentral, and Five9.N/A
Pricing
Textel
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Textel
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Textel
Considered Both Products
Textel
Verified User
Strategist
Chose Textel
The only other texting platform we've used was Eltropy, and although Eltropy was very good as well, Textel provided more of the features we felt we needed to offer the best customer experience.
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User Ratings
Textel
Likelihood to Recommend
9.0
(1 ratings)
User Testimonials
Textel
Likelihood to Recommend
Capacity
If looking for a platform for both one-on-one and mass texting, Textel allows for both while also providing an easy to use interface. Analytics are robust enough to suit most needs of an organization and customer service has been excellent so far.
Verified User
Anonymous
Read full review
Alternatives Considered
Capacity
The only other texting platform we've used was Eltropy, and although Eltropy was very good as well, Textel provided more of the features we felt we needed to offer the best customer experience.
Verified User
Anonymous
Read full review
ScreenShots