TextUs vs. Twilio
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 TextUs | Score7.6 out of 10 | N/A | TextUs is a business-class text messagingsoftware from the company of the same name in Boulder, a real-time communication platform designed to improve businesses communication with leads, candidates, and customers. TextUs currently serves sales, staffing and recruiting, SaaS, higher education, HR, healthcare, property management, financial services, and nonprofits, boasting a 98% read rate and up to 40% response rates. | $250 per month |
 Twilio | Score7.1 out of 10 | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
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| TextUs | Twilio | |
|---|---|---|
| Likelihood to Recommend | - | 6.8 |
| Likelihood to Renew | - | 7.5 |
| Usability | - | 9.5 |
| Performance | - | 7.5 |
| Support Rating | - | 5.7 |
| Implementation Rating | - | 9.5 |
| Contract Terms and Pricing Model | - | 10.0 |
| Professional Services | - | 10.0 |