Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
Thomson Reuters HighQ
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
HighQ
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Thomson Reuters HighQ
Features
Thomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
Thomson Reuters HighQ
8.2
Ratings
6% above category average
Task Management8.00 Ratings
Scheduling8.00 Ratings
Workflow Automation9.00 Ratings
Mobile Access9.30 Ratings
Search9.60 Ratings
Visual planning tools5.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Thomson Reuters HighQ
8.6
Ratings
8% above category average
Chat9.00 Ratings
Notifications9.00 Ratings
Discussions9.00 Ratings
Surveys6.00 Ratings
Internal knowledgebase10.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Thomson Reuters HighQ
9.4
Ratings
18% above category average
Versioning10.00 Ratings
Video files9.00 Ratings
Audio files9.00 Ratings
Document collaboration9.20 Ratings
Access control9.20 Ratings
Advanced security features10.00 Ratings
User Ratings
Thomson Reuters HighQ
Likelihood to Recommend
9.2
(0 ratings)
Support Rating
10.0
(0 ratings)
User Testimonials
Thomson Reuters HighQ
Likelihood to Recommend
Well suited for Extranets where: Sites where lots of documents will be shared Where workflows need to be defined and tracked Sites where complex permissions are required Sites that need to be accessible by anyone with Internet access Sites that require several different functionalities, such as wikis, calendars, task assignment, etc. Not well suited: Where integration with existing on-prem databases is required. Sites with complex or extensive workflows.
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Pros
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
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Cons
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Support Rating
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Alternatives Considered
There are a large number of file sharing solutions out there. We do not use services like Dropbox and Box because they do not meet our document security requirements. Some clients use Sharepoint to host documents and share them with external organizations. I find the interface clunky and overall harder to use. For one-off requests, we use have a "Secure File Transfer" service (it seems to be a whitebox solution that we slap our logo on, so I'm not sure which software it actually is). That works well for one-off requests but does not have many of the key features that HighQ Collaborate does for long term document sharing.
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Return on Investment
  • Positive ROI for both us and the clients from reducing the number of one-off requests for access to documents.
  • Negative ROI because it is not software that has taken off in our organization.
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ScreenShots