Thryv vs. WePay

Thryv is not for everyone! It all depends on the needs of the individual's business. If they are wanting to scale back on the number of tools they have to use and pay for, to accomplish their business needs and those tools include a scheduler, Social Media planning/posting tool, an email marketing tool, etc. then Thryv could be for them! If they are looking for a tool to automate some of the communications with their clients, Thryv could be a fit there, too! BUT if they are a small business, solopreneur, and need to start with the entry package BEWARE! The Premium package doesn't have the basic things that the more expensive packages do. One is a customized email signature so you can have you logo, picture, etc. in your email signature. This wasn't offered at all a year ago. I asked for it to be added. Evidently others did too because this week I got an email that they had added it BUT NOT for the Premium Package. Something that is basic that EVERYONE should have access to BUT you have to pay more! It didn't make me feel like a valued customer that's for sure.

Incentivized

If you need a basic payment processor for credit card transactions with low fees/rates, WePay will work just fine. We wish it had the ability to process multiple transactions through the use of a credit card swiper or at least an easier/faster solution than having to re-fill out the transaction page on the website over and over. This could be a limitation due to our integration with Classy

Incentivized

• Allows me to send unlimited socail media posts and emails.
• Allows me to collect information on customer.
• Allows me to have all my customers info in one safe place.
• Creates posts for my social media 12 times a month.
• Keeps my webite up to date and helps me with updates.
• Has the most amazing customer service via chat and phone.

Incentivized

• Quick Setup and Approval of an Account
• Allows 30 days for to finish a Wepay account but during the interim you can store transactions with them
• Quick customer service
• User friendly

Incentivized

• I await the day that Thryv can integrate with Xero.
• Google Messages integration would be handy.
• There have been less than a handful of days where the site crashes and I have to reload it several times to get it to work properly.

Incentivized

• I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding.

Incentivized

It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.

Incentivized

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

Incentivized

I chose Thryv not just because the price was budget-friendly but because of the ease of use and ability to learn how to leverage the platform to meet my business's growing needs.

Incentivized

These are linked to each other. There are multiple systems you have to use. One takes the credit card info and runs it and one puts the money into your account. It would be better to have one that does it all, if it exists. WePay seems to be one of the most commonly used websites of its type.

Incentivized

• Increased Social Media Presence has kept us in touch with clients
• I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.

Incentivized

• WePay has allowed us to focus on our core competency as opposed to spending time and money creating our own financial transaction system.

Incentivized