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TOPdesk vs. Tragging Fixed Assets Tracking

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TOPdesk

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies.

    $76

    per month Per agent

    Tragging Fixed Assets Tracking

    Score7 out of 10
    N/ATragging Fixed Assets Tracking is RFID software that allows asset managers to efficiently perform regular physical inventories. Using a Windows CE/Mobile handheld computer with integrated RFID reader, personnel can quickly read all of the asset tags in an area. With the enhanced capability of Fixed Assets RFID software, personnel can reconcile asset counts right on a handheld computer, as it relies on the visual interaction with the user and it uses a color indicator based approach and…N/A
    Pricing
    TOPdeskTragging Fixed Assets Tracking
    Editions & Modules
    Essential
    $76
    per month Per agent
    Engaged
    $109
    per month Per agent
    Excellent
    $155
    per month Per agent
    No answers on this topic
    Offerings
    Pricing Offerings
    TOPdeskTragging Fixed Assets Tracking
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$4,000 per installation
    Additional DetailsThe TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing.Pricing is divided into 2 parts: -Software: Back-end desktop license 5000$ / each additional license 800$ -Hardware: Starting Fees: 4000$ (RFID Handheld Reader & 1000 RFID Tag)
    More Pricing Information
    Features
    TOPdeskTragging Fixed Assets Tracking
    Incident and problem management
    Comparison of Incident and problem management features of TOPdesk and Tragging Fixed Assets Tracking
    Feature
    TOPdesk
    8.1
    208 Ratings
    Tragging Fixed Assets Tracking
    -
    Ratings
    Organize and prioritize service tickets8.9208 Ratings00 Ratings
    Expert directory7.7146 Ratings00 Ratings
    Service restoration8.0140 Ratings00 Ratings
    Self-service tools8.5194 Ratings00 Ratings
    Subscription-based notifications7.5144 Ratings00 Ratings
    ITSM collaboration and documentation8.2158 Ratings00 Ratings
    ITSM reports and dashboards7.8168 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of TOPdesk and Tragging Fixed Assets Tracking
    Feature
    TOPdesk
    8.2
    170 Ratings
    Tragging Fixed Assets Tracking
    -
    Ratings
    Configuration mangement8.7159 Ratings00 Ratings
    Asset management dashboard7.8144 Ratings00 Ratings
    Policy and contract enforcement8.0109 Ratings00 Ratings
    Change management
    Comparison of Change management features of TOPdesk and Tragging Fixed Assets Tracking
    Feature
    TOPdesk
    7.8
    164 Ratings
    Tragging Fixed Assets Tracking
    -
    Ratings
    Change requests repository7.6157 Ratings00 Ratings
    Change calendar7.7124 Ratings00 Ratings
    Service-level management8.0134 Ratings00 Ratings
    User Ratings
    TOPdeskTragging Fixed Assets Tracking
    Likelihood to Recommend
    8.9
    (210 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (122 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (30 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (9 ratings)
    -
    (0 ratings)
    Performance
    8.1
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (177 ratings)
    -
    (0 ratings)
    In-Person Training
    7.3
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (17 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    6.5
    (17 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (9 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (7 ratings)
    -
    (0 ratings)