TOPdesk vs. Valuekeep
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
TOPdesk | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | $76 per month Per agent |
Valuekeep | N/A | Mid-Size Companies (51-1,000 employees) | Valuekeep’s cloud-based software aims to help reduce maintenance costs, improve teams' productivity, and increase the return on assets. The solution is developed and designed to simplify the maintenance of today, connect teams in the field, and predict future events. Valuekeep CMMS can adapt to the business regardless of the industry it operates in. Designed to end paperwork and clipboards as all the information is registered automatically in the… | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing. | — | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| TOPdesk | Valuekeep | |
|---|---|---|
| Likelihood to Recommend | 8.9 | - |
| Likelihood to Renew | 9.1 | - |
| Usability | 9.0 | - |
| Availability | 9.1 | - |
| Performance | 8.1 | - |
| Support Rating | 9.1 | - |
| In-Person Training | 7.3 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 9.9 | - |
| Configurability | 9.0 | - |
| Ease of integration | 6.5 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.1 | - |