TOPdesk vs. Virima
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 TOPdesk | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | $76 per month Per agent |
 Virima | Score9.7 out of 10 | N/A | Virima is a SaaS platform from Virima Technologies in Atlanta, that aims to solve the toughest IT Operations management and reporting challenges. With Virima’s automated Infrastructure Discovery, trustworthy CMDB, and Service Mapping visualizations, the vendor says IT staff will be ready to make informed decisions with fast-tracked insights. | N/A |
| TOPdesk | Virima | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| TOPdesk | Virima | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| |||||||||||||||||||||||||
| ITSM asset management |
| |||||||||||||||||||||||||
| Change management |
| |||||||||||||||||||||||||
| IT Asset Management |
| |||||||||||||||||||||||||
| TOPdesk | Virima | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 9.7 |
| Likelihood to Renew | 9.1 | - |
| Usability | 9.0 | - |
| Availability | 9.1 | - |
| Performance | 8.1 | - |
| Support Rating | 9.1 | - |
| In-Person Training | 7.3 | - |
| Online Training | 8.0 | - |
| Implementation Rating | 9.9 | - |
| Configurability | 9.0 | - |
| Ease of integration | 6.5 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.0 | - |
| Vendor pre-sale | 9.1 | - |