Topsy vs. uberVu (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Topsy
Score 7.5 out of 10
N/A
Topsy is a full-scale index of the public social web. Apple acquired Topsy in 2015 and sunsetted the product.
$12,000
Per User Per Year
Hootsuite Insights
Score 9.9 out of 10
N/A
uburVu (for a time known as Hootsuite Insights) analyzed big social data, combining monitoring capabilities, data analysis and reporting features to show insights like influencers, stories, and trends. It was acquired by Hootsuite in 2014, and has since been discontinued.N/A
Pricing
TopsyuberVu (discontinued)
Editions & Modules
Topsy
$12,000
Per User Per Year
No answers on this topic
Offerings
Pricing Offerings
TopsyHootsuite Insights
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TopsyuberVu (discontinued)
User Ratings
TopsyuberVu (discontinued)
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
10.0
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
TopsyuberVu (discontinued)
Likelihood to Recommend
Based off the price, I'd be hesitant to blindly recommend Topsy unless there is a need for the kind of big data it provides access to. If access to every single Tweet ever sent about your brand is important, then there is nothing else out there will do what Topsy does. At $12,000 per user, this is definitely not a product for the small social team, but if you manage a larger brand where reporting and brand sentiment mean a lot, then you owe it to yourself to evaluate Topsy Pro
Read full review
I liked uberVU a lot, and thought I was lucky to have found them (they actually responded to my tweet when I was vendor-searching, which was good to know as they were doing just what we were planning to use the software for). They are relatively small, which allows to have a great personal relationship and we felt very valued as a client. They provided great value - some of their competitors allow for more features (which explains their higher price), but there was no way to opt out of the unnecessary features to lower the price - uberVU didn't have any of that, it was just what we needed and in our price range
Read full review
Pros
  • Access to every single tweet ever sent since the start of Twitter.
  • Immediate access to results - extremely easy to generate search queries.
  • Multiple ways to visualize data.
Read full review
  • Easy to see what people are saying on social media about clients.
  • Creates reports that can be limited to certain time frames.
  • Able to see the reach of users so you can breakdown by influencers.
Read full review
Cons
  • Pricing is steep and on a per-user basis.
  • Limited amount of data sources - Twitter, links and videos.
Read full review
  • The lists on the side bar are hard to keep track of if you have a lot of clients.
Read full review
Likelihood to Renew
Quite simply, there is no other option out there with the amount of data we can get from Topsy. Others (like Radian6) have a large amount of data, but it isn't as easy to find, and creating reports is too cumbersome. Report generation in Topsy takes seconds, not minutes
Read full review
I find it a great tool in the digital strategy world to see what people are saying across social platforms. It's much more efficient that doing a search on the platform itself and provides a lot of information extremely quickly
Read full review
Usability
No answers on this topic
All the users found the product intuitive and easy to use.
Read full review
Reliability and Availability
No answers on this topic
A couple of times it was a little slow, but this didn't result in any negative impact for us. There was no downtime as I could recall or notice.
Read full review
Support Rating
The few times we have asked questions, they were answered instantly by our own account rep
Read full review
Every time we needed help, the support was great. We had no issues, mostly needed usability walkthroughs and had questions about features.
Read full review
Online Training
No answers on this topic
I got the training while I was evaluating and in the trial period. Then I trained the others myself
Read full review
Implementation Rating
No answers on this topic
Not applicable since it is SAAS - all we needed was to sign up, which was easy
Read full review
Alternatives Considered
No answers on this topic
Radian6 and Brandwatch were on the short list. We picked uberVU for its combination of price and features. It did not have extra features we didn't need, they were customizable and flexible enough to meet all of our needs
Read full review
Return on Investment
  • Immediate access to campaign performance data in social. Our sales team regularly requests metrics from campaigns several years old, and with Topsy, we can dig in and find it. This assists in helping them in their sales pitches to new clients and renewing deals with previous clients.
Read full review
  • Easier to handle crisis.
  • Ability to find out statistics to quantify and qualify what you're doing for customers.
Read full review
ScreenShots