TrustRadius: an HG Insights company

TrueContext vs. Verint Voice of the Customer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrueContext

    Score9 out of 10
    N/ATrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

    $25

    per month per license (billed annually)

    Verint Voice of the Customer

    Score10 out of 10
    N/AVerint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences.N/A
    Pricing
    TrueContextVerint Voice of the Customer
    Editions & Modules
    Essentials
    $25
    per month per license (billed annually)
    Advanced
    $45
    per month per license (billed annually)
    Enterprise
    Contact Sales
    Volume discounts available
    No answers on this topic
    Offerings
    Pricing Offerings
    TrueContextVerint Voice of the Customer
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    TrueContextVerint Voice of the Customer
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of TrueContext and Verint Voice of the Customer
    Feature
    TrueContext
    9.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Custom logo/branding9.01 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of TrueContext and Verint Voice of the Customer
    Feature
    TrueContext
    9.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Changes to live survey9.01 Ratings00 Ratings
    Question design help9.01 Ratings00 Ratings
    Multiple question types9.01 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of TrueContext and Verint Voice of the Customer
    Feature
    TrueContext
    9.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Survey logic flexibility9.01 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of TrueContext and Verint Voice of the Customer
    Feature
    TrueContext
    9.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Response tracking9.01 Ratings00 Ratings
    Data export9.01 Ratings00 Ratings
    Standard reports9.01 Ratings00 Ratings
    Custom reports9.01 Ratings00 Ratings
    Analytics9.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of TrueContext and Verint Voice of the Customer
    Feature
    TrueContext
    9.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Access controls9.01 Ratings00 Ratings
    Compliance9.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of TrueContext and Verint Voice of the Customer
    Feature
    TrueContext
    9.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Respondent restrictions9.01 Ratings00 Ratings
    User Ratings
    TrueContextVerint Voice of the Customer
    Likelihood to Recommend
    8.2
    (5 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.7
    (2 ratings)
    Usability
    10.0
    (2 ratings)
    8.8
    (5 ratings)
    Support Rating
    8.7
    (3 ratings)
    9.1
    (3 ratings)