TrueNAS is a network-attached storage featuring all-flash and hybrid storage editions, from iXsystems headquartered in San Jose.
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Ubuntu
Score 8.6 out of 10
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Ubuntu Linux is a Linux-based operating system for personal computers, tablets and smartphones. There is also a Server version which is used on physical or virtual servers in the data center.
We have many TrueNAS units deployed and they've served us well everywhere. Our most common use case is using it as storage backing for virtual machines. We have Proxmox talking to it, as well as having it acting as the hypervisor. We've never lost data with it, even when faced with multiple disk failures. We've also always found the performance to be robust and able to handle the needs of our clients. Our clients range from libraries, to medium sized enterprises and we've always been able to make it work, and work reliably.
For a regular not tech savvy user, Ubuntu [Linux] is a piece of cake once installed, and for the tech savvy, super simple to install. And even for the not as tech savvy it is easy.
Server specs don't need to be great, it'll run on anything, though what cpu/memory you'll need depends on your use case.
I'd like to see Canonical REALLY betting on desktop Linux and move one step forward with innovation in that area to improve user adoption.
Desktop UI decisions have been not-so-happy in the past. The ability to move back and forth with Unity has pushed a lot of users in favor of options. Having REAL desktop environment options is something to improve as well.
Improvements in interoperability with other OSes would be very welcome. Sometimes it's just hard to communicate with MacOS or Windows across some protocols. Maybe it's due to the private nature of these protocols, but alternatives are around, we just need to compile and improve them.
The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
I gave it 10 out of 10 because it allows me to do the work I need on a server, such as running a website and database, and making developments. In addition, thanks to its easy and useful interface during installation, it can be easily installed. In addition, thanks to its easily accessible documents, when a problem occurs, it can be solved easily and quickly.
The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
We did not use the managed commercial support, but instead relied on community forums and official documentation. Ubuntu is very well documented across both instructional documentation from the developers themselves as well as informal support forums [ServerFault, YCombinator, Reddit]. It's easy enough to find an answer to any question you may have
The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
I chose TrueNAS (upgrading from FreeNAS) because of the small footprint, ease of use, and reliability of the ZFS file system. The file sharing protocols supported as well as the intuitive interface all make TrueNAS a great choice for business and hobbyists alike.
A viable, free, widely used alternative to any modern operating systems on the market. Ubuntu [Linux] is constantly improved, has an enormous user base, a very good community. It's one of the most advanced Linux distributions of today, and can be highly customized to the point that almost any requirement can be filled with it.
Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
