Truework vs. Vault Verify

Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.

Incentivized

I think it is well suited for the request types we get and our experience with VV has been seamless.

• The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
• We spent very little time in integrating with them.
• We were able to integrate using the available resources and did not need to create complex reports.

Incentivized

• Linking employee's earnings and deductions from core UKG into the VOE report.
• Support staff is quick and very helpful.
• The website is easy to use.

Incentivized

• Customer Support management could be improved.
• Video advisory or consultation could be added as a feature.

• It would be great if Vault Verify could have a template to verify/complete the Public Service Loan Forgiveness forms, since those have to be on specific forms.

Vault Verify has been the best company to work with. The implementation was so easy, quick, and smooth, the customer service is beyond that of other HRIS systems, and the level of trust with I have for Vault Verify to handle our verifications of employment are beyond what my expectations were. All of this and we get money back for every verification that is comppleted was almost too good to be true, but it is true! I recommend this company to everyone who asks! I work with a lot of vendors and they are by far the best

Incentivized

Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.

Incentivized

As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.

The verification data is pulled on demand with Vault Verify. When using The Work Number by Equifax, the data was only pulled 2 times a month, so we would still get requests for more up-to-date verifications.

• We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
• In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
• In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.

Incentivized

• Saves us at least 4 hours a week on verificaitons
• No cost to us
• We receive monthly checks from Vault that we can use to offset other expenses

Incentivized